Fatburger — Restaurant in Jackson Township

Extremely disappointed in this establishment. We had decided to use our all day, eat pass at the park and bought an extra one for my daughters friends. I went to order at the window and one side said. If you have any food allergies, let us know. The other side says we cannot do any customizations. I asked for a cheeseburger with just lettuce, tomato and pickle Instead of having mayonnaise mustard relish on my burger, because I can not eat relish. I was told I either had to order a plain burger with nothing on it or a burger with everything on it. The person making the burgers said it was fine, but the lady at the window was rude and walked away from me and got her manager and did not come back for some time. About 5-7 minutes later he said it’s our policy set forth by corporate. I truly believe it’s because of my appearance. A lady was given the same type of attitude because she had an American flag hat on. I had an American grunt style T-shirt and I look like a police officer and Maybe I’m just speculating, but we were both giving nasty service by the same individual I will never eat at this place again. I tried to call corporate three times and nobody...

This was one of the worst fast food experiences I’ve had — and a big part of that was the service. Takavia was incredibly slow, disorganized, and clearly not trained to handle even basic customer service. It honestly felt like she didn’t care at all about doing her job. I watched orders get backed up while she moved at a snail’s pace and seemed totally lost.

The food was just as bad — cold, soggy, and slapped together like an afterthought. Fries were limp and greasy, the burger was barely warm, and everything looked like it had been sitting out forever.

To top it off, the atmosphere was awful. The place was messy, loud, and had zero sense of professionalism. I walked out thinking, “Never again.”

If this is the standard Fatburger wants to set, then they’re in serious...

Spent over 100$ just to get no straws (only if I got a milkshake), and watched two people walk up and get free straws without even ordering anything… 😑. One of my friends got a milkshake and it felt like a block of slob, the burger was cold, no seasoning (remind you it’s 17.99!!!!), you can’t customize it, even if you have allergies. The tenders felt and tasted like war rations, actually I take that back soldiers will just give up the war before they go near that food. The worst place you can ever visit. I rather eat expired food or Indian street food before ever visit this...