Burger King — Restaurant in Jackson

Went in to my local BK shortly before 4 PM to take advantage of the advertised 2 for $5 promo. The restaurant was shorthanded, only 2 employees working. I could hear them talking about someone who called and said they were actually going to be on time (another employee did show up at 4). The front end employee was very busy, and could not take my order for 2-3 minutes. Not a huge problem, but symptomatic of being understaffed. My total sounded wrong. The front end employee advised me that the promo was 2 for $6. I advised her to have management double check their advertising, since i had seen TV ads saying 2 for $5. When i went to get my drink, there were no diet sodas available on the soda machine at all, so i got tea (i am type 2 diabetic and should not drink regular soda; luckily i like tea). I advised the employee of this; she said that the diet selections were on the machine behind the counter, and she would be happy to get me whatever i wanted. This doesn't make much sense, and places a further burden on already stressed employees. (I got a Coke Zero when i finished my tea). All the selections should be available on the soda machine out front. This appears to be a conscious decision on someone's part. The food was fine and the order came up in a reasonable amount of time. The Big Fish is smaller than it used to be- it is about the same as a McD's Filet of Fish (thankfully, no cheese). Someone who ordered before i came in complained about the length of time to get his order- it was sitting under the heat lamp. Somehow it got missed. He requested it be made anew, which was a waste of money. Someone else had to come back in to get the frozen lemonades which were forgotten on their order. It seemed that things were chaotic due to understaffing- certainly not the employees' fault. This was the Jackson/Martell, CA location. I will not be...

Went in yesterday and got there Dbl Quarter Pounder King. "No Onions". Onions make me ill.... Even said it on receipt. I received some one else's order so called when i got home. The manager at the time was nice told me she would replace my meal next time i came in..BUT when i returned same day just in the evening the new manager gave me all kinda of grief over replacing it. She said she remembered me from earlier in the day and what i was saying isn't what i had ordered and i was lying. I pulled out my receipt. She then decided she would give me the burger only i told her the other manager said whole meal she said we dont do it that way but will this time. Then i told her i wanted to order more stuff for my wife she said she wouldn't take my order and had some one else do so. Then went and talked smack to another male employee that turned looked at me turned back to her and said "some people" and walked off. When i got home i found they had put 2 small slices of onions in between the burgers so i wouldn't see it... I am so upset over this situation... They dont have respect for there patrons at all...

Went in ordered my food as usual while I was standing there I noticed the manager wasn't wearing gloves as he finished he put his whole hand across bun and pushed down it was disgusting I don't know where that man's hands have been this was the manager mind you so I called the other manager a female named Gabby over and told her I'd like a new sandwich because of what I saw she proceeded to tell me no you can have a refund i said I want my food not a refund she then accused me of having attitude for wanting a new sandwich and her answer was a refund only she was very rude and didn't seem to get im a paying customer and somehow blamed me for not wanting a sandwich the other manager man handled with his bare hands let me remind both employees were the managers I've never been treated with such rudeness and disrespectful behavior in all my life by anyone whom I was visiting there business how these two managers have jobs...