Oko Sushi — Restaurant in California

I rarely write reviews, but after the appalling treatment my wife and I received from this company’s customer service, I feel compelled to share our experience.

The representative we dealt with was extremely rude and condescending. Not only was the tone argumentative, but their attitude towards me and, especially, my wife was downright degrading. My wife was spoken to as though she were a child, belittled, and dismissed without any regard for professionalism or courtesy. It was shocking to see such a lack of respect, especially given that we were simply trying to resolve an issue.

The representative seemed more interested in being combative than in offering any helpful solution. The way they treated us was not only frustrating but also deeply insulting. No one should have to endure that level of disrespect while seeking customer support.

We’ve been loyal customers for some time, but after this experience, I’m seriously reconsidering whether I want to continue doing business with a company that tolerates such behavior from its staff. I hope the company takes this feedback seriously and addresses these issues before other customers experience the...

Absolutely a Must for when you feel like Sushi and/or Japanese Food!! My family and I have never disliked anything we’ve ordered here and we’ve been frequent diners for 5 years now. The atmosphere is nicely upscale and is always clean, even the bathrooms. The prices at Oko Sushi are quite reasonable when compared to the quality of their meals. The wait staff are very knowledgeable and friendly. This restaurant is also a nice family friendly restaurant. The sushi is very very fresh and served beautifully. The Udon Soup is the best in the county! I love the “boxes” where you choose what main entree (meat or Tofu) you prefer and it is served with steamed rice, small salad and your choice of two “sides” of tempura, California Roll or Pot Stickers. My Mom orders their Salmon every single time (it’s That Good!) and I love the Terriyaki Chicken, the Sesame Chicken and the Orange Chicken (also my Husband’s favorite).

Do yourself a great big favor and try Oko Sushi next time you are in Jackson; I guarantee you’ll be very...

The food is super good love the rolls and the sushi. My fiancé loved the combination box but the prices have raised… don’t go by the ones you see on google or yelp because a roll is 20 each. I like to plan before I go and my whole mind changed at the restaurant but I still went for it because I hadn’t had sushi in a while. It’s was 75 for everything way over what I guessed my fault for guessing lol. The place is super super cute I love it. The vibe is quiet and the aquarium is cute. The service I hated it… the main waitress attitude towards us was way off- took smiling orders with everyone but us so it wasn’t cause she was tired but something else… she didn’t check on us the other girl did she was wonderful… don’t think I’d go back…. YOU NEED TO TREAT ALL CUSTOMERS SAME NO MATTER...