Eva’s Jamaican Kitchen LLC — Restaurant in Jacksonville

Looking at the reviews I was skeptical about trying this place, but my fiancé saw a video posted by someone saying how good it is which made us come to a conclusion of trying it all out and see if this influencer really know what she’s talking about. Their menu offered a bit more than Yah suh nice Jamaican which was why my fiancé chose this Eva’s rather than Yah suh.

The service need abit of improvement, there was no “Hi welcome in” like most small/big restaurant does to make their guest feel welcome. There’s no enthusiasm in it as well and when my fiancé tried to order the jerk shrimp mild spicy which they said it has to be spicy 🤨but if you see in one of the picture with the list of item you can see 10pc shrimp jerk mild or spicy sooooo??? It had to be spicy???? Yeah alright then. Then why have Mac and cheese as a side if you can’t order it as a side for your meal but can be purchased separately ???? The Cashier said it’s “ premium “ 😂 there’s no such as a premium Mac and cheese unless that Mac and cheese the come loaded with meat mtchhhh….. 😂

The ordering for take out in person need a better system cause why would you call out the order, instead of the name of the customer, what if someone else got the same order to avoid that issue they should start taking the name of the customer.

Anyways here’s what we try: Chicken patty - 5/10 - meat had no juice in it, was dry and barely any meat in it. Mac and cheese - 7/10 - noodles were overcooked, there wasn’t really any flavor either. 2 meal combo Jerk chicken and oxtail - 7/10 the jerk chicken ( 3pc) was okay…. Didn’t really taste any flavor on it imo, the rice and peas were alright not as good as taste of Jamaica. The oxtail was decent but only 4pc of it not really worth the $32 Jerk shrimp - 10/10 the flavor was good, the yellow rice was cook well and season properly.

Overall the experience was meh…. Wouldn’t really...

HOW IS THE FOOD MADE TO ORDER WHEN I GOT COLD FODD?! Where do I begin? First of all I made an over the phone order for me and my 3 co workers. When I got there they told me they ran out of curry and jerk chicken? Why didn’t u tell me this over the phone and not when I went to pick up the food? Secondly they forgot a whole plate of food and when my co worker called them to let them know they told me “next time send someone to pick the food up that has some common sense” common sense is letting a customer know that u ran out of something so they can choose if they want to substitute out or not. Then I asked if I can have double goat since I order goat and curry chicken and they ran out of curry they said “no that’s not how it works” they could of just charged me for extra goat. I wanted the double goat and not the substitute of curry. That’s how you talk to your customers!! I work at a huge company and this will be the last time we get food from here. They gave me nothing but bones and fat on my stewed chicken then they have the nerve to get smart with me. It’s ok u can keep your flavorless food and I’m going to make sure my co workers write a review also. Disgusting and shameful attitude towards such a huge order. I spent $100 by the way. No sorry this happened no nothing. Just rude and nasty food...

The looks of my plated food (OXTAILS, RICE AND PEAS, CABBAGE & SIDE OF MAC AND CHEESE) DEFINITELY FOOLED ME! My husband and I have been in Jax for a month now and came across this place based off of the reviews. 🤥🤥 We were fooled. I'm originally from New York and have grown up around carribean families and restaurants and have even been to Jamaica. It would be disrespectful for me to even compare this to that. The oxtails tasted as if they were cooked in just water and once the natural flavors mixed into the water they then washed off the oxtails only to serve it with a water gravy. Not a hint of spice, taste or the smells of the wonderful seasonings you typically experience. The Mac and cheese 😡 was even boring. The only excitement or enjoyable part of the meal was the bag of plantain chips purchased. It is safe to say we will never return. $40 in the garbage. I apologize if my opinion comes off as rude, but when you drive 25 mins away from home and spend $50 on dinner that you can't consume you'll be a bit frustrated as well. Sucks to know today could've been an off day and we just so happen to be the...