Taco Bell — Restaurant in Janesville

One of the worst experiences I’ve had at a Taco Bell. Mind you, I don’t expect much from fast food to begin with.

We ordered on the kiosk and got our drinks from the person at the counter. Ten minutes later, they asked if we ordered food… we had to remind them that there was an order, even though ‘managers’ were walking in and outside of the store while on the phone, no one seemed to be getting to our order. Finally, they knew we were waiting, and finally started our order, which was only a few tacos… still took forever, and they had to remake one of the tacos, because it wasn’t what we ordered. Then they immediately remade the taco, the wrong way again. I called them out, and they got sassy. There were 3 other people that came and had their order messed up and were frustrated. The manager took no responsibility, and did not lead the crew well. What’s the point of having the order on a computer, if you aren’t looking at it for reference while making the food? There was ignored trash on the floor that was in the middle of their workspace, and there was not a rush of people at all.

I did speak with one of the employees, who was obviously embarrassed by his manager. He did apologize and and another employee offered coupons; but that is not an excuse for all around poor service. Again, I whole heartedly blame the manager. I am actually still here at the Taco Bell writing this, because I wanted to leave a bad review right away.

The manager who should be held responsible was working at 8PM, Thursday, November 10, 2022. Check the records Taco Bell, then you’ll know who to remove from the manager position of the janesville Wisconsin, court...

Every interaction I suffer through when I go to this location is purely out of laziness and not wanting to drive across town to another one, I’m gonna just start this review off that way cause I too hope that the employees who make this restaurant suck can take some accountability for why it does. You have such a great management team, however just purely ignorance at this point from majority employees and very clear lack of regard for their jobs. Not only do never ever get what I ordered, there’s always something missing or it’s a completely different order as a whole. Your jobs are very minimal demanding, with the occasional busy spots here and there. I’d know because I too, worked at Taco Bell. Not only was it really inconvenient to have to go back to Taco Bell for my food that wasn’t in my bag, but if I had known what the stuff in the bag had looked like before I left to get my other tacos (in a rush because who wants cold food), I probably would have just asked for a full refund and returned my food as a whole. The tacos were so sloppy, I could barely even eat them without making a mess of myself, and unlucky for me, my food was cold by the time I did finally get home to sit down and eat. Thank you to the manager for the free Baja blast freeze thing he gave me, but I will now be just ordering Taco Bell from the Milton Ave location because their employees are better suit for a busier schedule.. even though today I didn’t even come during a rush hour. Take your managers more seriously, as they essentially seemingly need to teach all of you to do your...

I stopped by at Taco Bell to get I messed up order replaced and all I got was an old lady who wasn't very rude and said you're here again instead other bad things which we didn't appreciate we ordered nacho $5 box which were very salty the other day. We had it resolved but no we got yelled at and doubt like if we were stealing something from them not very nice are you with me which I was only trying to explain I wasn't arguing with her but they were yelling at me I really don't appreciate people should not go to Taco Bell on Court Street Janesville Wisconsin I had said some good things about him because the young lady said that yes she knew that they were salty and still serve them he said where's I'm sorry but come back another day and I shall replace them for you all I got was yelled at or you again they must have confused me with someone else but okay they they should be doing that I felt so small and like I was trying to get some free food but I wasn't I gave him the receipt they never gave it back to them and they were very rude they need to get people in there that know how to do their work and not mess up your orders all the time they need to get people who don't play in their work area that's the reason why they get their orders messed up them playing around all the time get some real people in their good workers good employers good employees do something please so we can have...