Sonic Drive-In — Restaurant in Jefferson City

I go there twice a week for a soda in the mornings. Get the soda and if I get food correct, hot, and decent time. Evening shift I noticed ( this is when only maybe no other customers to maybe 2 cars through drive thru. Ask for a very small order of a soda and fries. Easy ice and ended up with the whole cup full of ice and little soda for a little over $5. I get it may be difficult with trying to get it fast through, but a small order for Evening shift seems to be a hassle. I really think the employee should grow from mistakes that customers vent and pursue in becoming better in the job. Yes I know these are younger people that may not be going to make a career being in customer service in the long run. But, it does get the employees to understand any job is important and customer relationships. Wether they choose any job we have customers that we satisfy. The more good reviews we get back the more the place of business is looked at...

Sat at the order box for 10 min w/not a sound. Not a "wait a minute" nothing. We pulled forward to ask if it was broken bc the guy could see us from his window, he knew we were there and the prior car had already revived food and left. He immediately took the next cars order before opening his window to talk to us. He was extremely rude, blaming staff shortage, but took our small order. Then he delivered the orders of the vehicle behind us while giving us dirty looks. We paid, to more snotty remarks. Eventually, we received the order with a heaping side of attitude. We weren't ever rude and didn't deserve to be ignored and treated that way. I understand being short handed, but he could have popped on and said "please wait". He chose to ignore us. Multiple cars drove off bc of the waiting, I wish we had but my passenger had her...

This location needs to be shut down. Tried to give them another chance. Placed order on app for two drinks at 1128, and immediately checked i; after 20 some minutes I had to push the button to get someone to acknowledge me but first she told me to wait a minute. I kept seeing cars pull up get their stuff and leave on, and I could see employees in the kitchen dancing and playing on their phones. Finally she came on after I pushed the button again and asked me what I ordered, The girl came out (with zit stickers all over her face- gross) was rude and when she brought my drinks out I asked her how long they've been sitting there, because one was a slush, and she rudely buffed said "I don't know" and walked away. Finally left the parking lot at noon. This location needs grown ups to...