Auntie Anne’s pretzels Terminal 2 — Restaurant in Jefferson Township

Whoever the thick indian women was taking our order was actually the rudest person I’ve even met. We asked for the small original pretzel bites and she gave the hot dog ones. After we had paid I pointed out to her that we wanted the original ones and she said those never existed. Then I pointed at the menu and said I want those ones. She then said oh you mean the nuggets with a snotty attitude turned around and asked how long they would be and told us 15 min. She then proceeded to throw the bag of hot dog bites on the counter and told us to take it so we did. We stood off to the side to wait for the other pretzels after a few minutes she proceeded to ask if we needed something. I then said yeah we’re waiting for the pretzels she then started exclaiming loudly that we had to pay since we took the other pretzels. (The ones she tossed on the counter towards us and ordered us to take. That we also ALREADY. PAID. FOR.) I told her that we had planned to pay after she gave us the original pretzel nuggets and she then proceeded to throw her hands up as if she had no idea what we were talking about and told us to do whatever we wanted. Then we left very annoyed and upset with a menu item we did not want to...

Incredibly rude service. I entered in line and there was one man in front of me ordering and no one behind us. I went right behind him and waited 5 minutes at the same register to be helped. No one helped me. Eventually a lady asked what I was doing. I just wanted to order a pretezel. She told me I was standing at the exit and to get to the back of the line that was now 10 people long. I tried to explain my situation and all she did was give me a lot of sass. I did not have time to deal with her because I was about to miss my flight. All I wanted was a quick bite to eat and instead I got awful customer service. I would not give this company, and especially this stand, ANY money. Go elsewhere for food in this airport if you want to be...

I asked for a regular pretzel bites. They said they didn’t have them. I said how longs the wait. They said something incomprehensible and rude and tried pressuring me into getting one of the other two which I didn’t want. They made excuses as to why there were no regular pretzel bites. How hard is it to make me some regular pretzel bites. It’s your job. They should all be fired. No napkins in my bag and the pretzel bites I did buy weren’t good. Unbelievable how hard it is to find some good service anywhere anymore. No way in hell did I tip these people. Took me longer to figure out how to not tip them than it did to...