Urban Olive The Mediterranean Table — Restaurant in Jefferson Township

The food was pretty good and the cook was kind. Unfortunately the cashier was very rude, mumbled, and did not explain the toppings that came with the pita and what would cost extra. When I first approached the cashier said abruptly "our cook isn't here you will have to come back in 10 minutes." The cook appeared within seconds. The order was initially placed incorrectly (as a bowl) which I noticed before I was charged, and then when I corrected that I wanted a pita it was met with frustration. The menu on the wall is nonintuitive (you have to ask for olives, feta, toppings, etc) so I did not know to order them at the time of purchase or I would have. When the cook was handing me my food I asked for feta and they said "it doesn't come with feta," they closed the lid and handed it to me with what seemed to be an attitude hoping I would go away. I understand I am at an airport and have little hope for kindness from retail service even when I am being kind, but this was...

I am at O'Hare airport now and went to urban olive to order food because I've had food from there before and it's pretty good. They have a sign that says they open at 11 am. There was a girl in a blue shirt with her hair in a bun and a gentlemen wearing a light blue shirt working with her. I approached the counter at approximately 1115 am to ask if they were open. She had her back to me and didn't even turn around and yelled No! I said so you guys aren't open yet and she yelled No! For a second time. Then I asked what time will you guys by opening and she yelled we're closed today as I can see her preparing the food lol. I walked away and said okaaaay and the gentlemen started snickering as I walked away. I'm still sitting here and they are in fact open for business. I will never order food from here again when I come into O'Hare. Worst customer service ever and very very bad...

A pathetic excuse of a business. There were 3 total workers, one at the register, one making the food, and one on Instagram. Lady at the register must’ve been an alien because she had no personality at all. There’s two of us and after I ordered, she asked is that it? Clearly no ma’am. Props to the woman making the dishes because she’s the only one earning her wage.

There was no line, and they were somehow out of forks. FORKS. There’s also no selection of toppings. This place is called Urban Olive and you can’t add olives to your bowl. $14 for laughable portions (although the food was fine, can’t really mess up rice, chicken, hummus and tzatziki).

Avoid like the plague, try another spot unless you want to talk to someone who doesn’t know how to interact...