Fast, friendly, professional, and good food. Details below......
It's morning. I was thinking of breakfast before my dentist appointment, while looking for the mechanic. I love a croissant 🥐 egg 🥚& cheese 🧀sandwich and a hot drink ☕️. While driving, I notice a restaurant w/ "grill" on the sign and a picture of a polish or hotdog 🌭. As I thought, "not this time of day", My eyes dropped down to the only banner affixed to the window "Croissant Delight 🥐" (sandwich) 😍. After I made my delivery, I came back.
As I walked in, an employee had just walked a bag to a car (🤔 okay...drive thru). She made eye contact and greeted me 🙂👍🏽. The cashier walked up, and I told her a CE&C. A second later, I was greeted by an older gentleman followed by an older woman of a different ethnicity than the workers. Immediately, I thought, "Okay, Mom & Pop Shop; thy're the owners. And OMG! 😃 They were so professional, and delightfully enviting. He greeted me and asked me what I wanted, as she anticipated a command. I told him. He politely asked, "Do you want, ham, 🥓, sausage? I said no. He said okay and turned to tell the cook. Then he began preparing my bag. I gave the cashier my credit card 💳. She empathetically stated, " Oh, you have to spend $5..." 😃 Yes! My sandwich was less than $5 . I said, "Okay, how much is a cup of coffee ☕️" I had planned next to go to the nearest 7-11 to get some anyway (I love a hot drink with my sandwich 😋). The older lady eagerly asked the size cup. I'm seriously persnickity when it comes to my food, especially drinks 😌 So, when she asked "Cream and sugar" I said yes but cringed inside, knowing that she herself, was going to add it to the cup. I was afraid it would not be enough. I asked for a small decaf, half coffee, half hot water (my tummy doesn't like acid 😣). I got the sandwich and the coffee. I immediately lifted the lid, 🫣 looks good; tasted it...😋 tastes sweet enough. That little lady did her thing with that coffee. It was do gooooood. Not strong, not weak, not too hot, not bland, not watery, not too milky....It had a robust flavor and aroma, and tasted sooooo good with every swallow and bite of my sandwich (my complimentsto the cook). I would have added a picture, but I sat in my car and couldn't stop eating and drinking until it was gone! 🤗 It was a fresh, full-size croissant with an ample amount of fresh and completely scrambled egg (real whole eggs) that covered the entire surface of the croissant.
I doubt very seriously that they look at a computer, let alone care about a review. So, when you visit them (you won't be disappointed), please let them know of my gratitude. I'm going back home to Georgia in 2 days ( I'm from here, but my mom just died😞 so, I may never come back again). We hardly have any breakfast spots in GA (The Original Pancake House ....food is mediocre; you're just paying to get out of the house. The Flying Biscuit (use to be my all time favorite spot...the quality of the food at all locations have plummeted, so, I cringe when I think of going, IHOP only one good one left (college park), Waffle House, 🤔 well, the food is good IF the cooks make it like you want it....neither location can do over- medium eggs, good luck on a fully browned waffle, the bacon🥓 is so delicious 😋...if they can fry it hard W/O burning it. And, catch them at the right time of the day. Some locations have to lock it up from the employees. The grits 😑. Kinda the same for the hashbrowns...over cooked on the outside, raw on the inside. Last but not least, Be prepared for the most unprofessional service. Hell, just take your food to go (you'll thank...
Read moreAwful just AWFUL, how can it be so bad? I went through the drive through around 9:00am and ordered two charcoal double burgers and a gyros plate. I paid 22.50 for my meal and drove off. Two minutes later still in the car I opened up my first double burger. I picked it up and it was soaked in grease! I held it up for at least 4 minutes and the grease just kept flowing off. The burger was sopping wet and hard. I called and asked for the manager and Angelo picked up. I asked Angelo how my burger was cooked. He said it was cooked on a flat top grill. Excuse me your restaurant is called Charcoal Delight, your menu says CHARCOAL BURGER. Why am I being served a flat top grilled burger? Well Angelo says they don’t turn on their charcoal grill until around 9:30. I said you should have told me that I would never have ordered these burgers! I told him about the insane amounts of grease and first he says that it’s just the juice from the burger. I tell him I’ve had burgers and there is a difference between GREASE and fat/juices from the burger. Then he tries to tell me the heat from the burger in the container makes the buns squishy. I said the buns were not squishy it was when I picked up the burger it dripped a full stream of grease for several minutes. Then he starts calling me lady and little girl. He also talks over me the entire conversation when I try to speak. I point out he is talking over me and he says, “No I’m not.” Then proceeds to talk over me again and I point it out to him, he just kept talking. He says, “What do you want me to do?” I said I wanted a refund for my burgers, which I had asked for several times (while he talked over me). He says, “That’s all you had to ask for then!” Then he tells me he will write down my credit card number and refund me later then THROW OUT THE PAPER WITH MY NUMBER ON IT!!!!!!!!! I said, “You can’t throw out a credit card number in the trash!!” He says something like, “Oh just my luck with this lady today” (Or something to that effect). I am not about to have my credit card number taken from your trash (or one of your employees) and have tons of fraudulent charges from it, incredibly irresponsible.
So listen: FALSE ADVERTISEMENT OF CHARCOAL BURGER INCREDIBLY RUDE AND DEMEANING MANAGER ANGELO WANTS TO THROW OUT MY CREDIT CARD NUMBER IN THE TRASH
All of these things I find unacceptable. It’s fast food but I’ve never had such a horrible ordeal with ANYONE! Don’t eat here and if you do ANGELO is...
Read moreThey have a satisfying triple decker grilled cheese with your choice of bread (white, wheat or rye, yes!). American cheese, cuz you're in America! Crinkle cut fries are fresh. In this case, though it's Charcoal Delights, there's no charcoal, but it's still a delight.
Cons: styrofoam cups and plates (is it 1974?). Muzak in the style of Kenny G kills the ambiance (is it 1986?).
Pros: good food made quickly with love, good service and vibe, hot sauce bottles are freely available, it has a nice and kinda retro fast food atmosphere (though clean and remodeled) and it's a big step up from the soulless corporate chains.
Random condiment note: They have mustard, ketchup and barbeque sauce, in pump dispensers. The labels for these are behind them, on the wooden bins, rather than on the dispensers.
Random veggie burger note: I...
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