Dunkin' — Restaurant in Jefferson Township

I make orders here 3 to 5 times a week. It was first time I ordered Mangonada. From first taste I don’t like it . It was very salty. I told politely a lady to change it. She said I can’t. Then a Skinny guy came to me. He was impolite in his conversation ,and very rude with frown face. all he knows is the word no. I kept telling him please don’t ruin my day. It’s hot , so change it, cause at the end evening will go garbage if not sold. He shocked me with his answer “ nothing go garbage”!!!. This needs all of thinking. What is he gonna loose if he told me” i am sorry. I wish i can “ of course I would pay for another one with happy face. I thought we are family and this was my best location. They sold me for a shake. I will never order...

Paid $7 for my order. Specifically asked not to put a lot of ice. The drink was ALL ICE. Barely any liquid when I addressed this, the unprofessional worker ; instead of fixing the drink I paid for like I asked him to as the customer, REFUSED and fought with me and gaslit me into saying the drink was made right and would not change the order after I overpaid. Absolutely the most Terrible location with pathetic service. It’s not the drink it that is trivial it was the principal that the customer comes first....

"Hey, my 3-year-old needs to use the bathroom. I'm going to buy him a donut, but he really needs to go," I say, waiting at the end of the line. "No, he can't go until you buy something," says the rude server. "He needs to go; I'm going to buy a donut. Please let us use the bathroom first." "No, he has to buy a donut." I wait. I buy a donut. "You can use the bathroom now," she says. "It doesn't matter," I say. "My son peed himself. Thank...