KFC — Restaurant in Jefferson Township

Went to pick up my online order . Got home chicken was not cooked all the way . Spoke to the manager before arrival and he assured me he will handle it and replace the whole meal. I get there and he’s trying to argue very unprofessional when we had already discussed things on the phone and I even had my receipt and the uncooked chicken he tried to lie to my face that’s how it is when I know it’s not because I always get kfc! I did not get one apology just went there and the manager tried to argue very unprofessional then I told them I wanted a bowl instead of the chicken and the cashier handed it to me so rude and looking at me mean! I drove there thinking everything was going to be fine just to get there and get treated like that! The manager is very unprofessional and his employees are following his foot steps when it had nothing to do with them ! Imagine getting uncooked chicken driving back and forth to get treated like dump upon arrival. I was so angry made me want to cry because nobody deserves that .I worked in food for over 10 years what’s so hard about apologizing and making it right if the customer is driving back and forth because of the restaurants mistake! Never going there ever again . It’s the closest one to my house 15 mins away and I have a popeyes 3 mins away kfc won’t get a dollar from...

Too bad I had to give it a star. First I needed 2 orders but the order taker told me that under no circumstances do they do more than one order in drive thru, which was fine so I went inside to place my order. I checked my orders after receiving them and there were no utensils in the bags and both orders had mashed potatoes and slaw.The young lady taken drive thru orders. Was standing at the drive thru window and I asked for some utensils as well as hot sauce. She actually slid the utensils across the nor so clean counter top. I asked for different new ones and her remark to me was.. so what if it was something on the counter the utensils had plastic on them. I insisted on it and she said to me that I must not want them then cause she ain't giving me different ones. And told the other workers that she wasn't giving me S..t, the manager actually had to give me some. I placed my monies in their hands and I expect the same service. I didn't get her name but she did have small tattoos on her face.. a face I will...

So we’re to start I tried giving it a 3rd try but man always something wish I could give it 0 stars but can’t we’ll first time there it was 925 pm they close at 11 drive tru was closed lights off but can see the workers cleaning up to close early another time it was 6 no chicken only tenders and today wow I was at the drive through no line I ordered I waned something else but she was rushing the order I didnt have time to complete it so I asked can I just make a separate order she said no you may not I’m like is she being sarcastic so I asked again she said no I’m ok so I drive up ask her so why can I make a separate order it’s not like there was a car behind me she said that’s just how it is idk so I ask her so I have to go around again just for a pop she said well what you want all annoyed like it’s my fault I told her never mind I’ll go to another kfc and drive off this place needs better management...