Subway — Restaurant in Jeffersonville

First visit to this location. Will not be going back. The person behind the counter may be a "sandwich artist", but customer service is not her forte'. Two subs, BOGO plus a $5 gift card. Total was $8.55 after coupon and supposedly the $5 gift card. Nope. Try again. Didn't seem remotely correct, so I asked for the receipt, which pied her off. Miss Congeniality goes for a smoke, which I'm guessing was very much needed. The woman left behind to try to sort out the mess couldn't do it. Fine. New people need training. Enter Miss Congeniality again. The smoke didn't help apparently. She gets pied at me for questioning. She doesn't want to deal with it and tells me "it's free" and dismisses me. Ummm, I already paid you. I'm guessing she still thinks I got a great deal. Some coaching on customer service and math would be helpful. Won't bring me back in, but might keep you from losing more repeat business. I've been to Subway locations around the globe and didn't have 1/10th the trouble at any of them combined, and half of them didn't...

The woman working wouldn’t give me extra tomatoes on my veggie sandwich because she wanted to make what they had last until tomorrow. She tried to just give me two singular slices of tomato at first - for a footlong. I clarified asking for more and she added 2-3 more but said no to any extra. I get running out of stuff, but don’t tell your customers no when you have a full tray of the product right there… A smart business would simply run to the store and get more tomatoes once you run out, not tell customers no in hopes to save them and get through till tomorrow…

Thankfully the tall gentleman working overheard as he went to ring me up and put a few more tomatoes on the sandwich. He was nice, attentive, and had great customer service so props to him. The extra tomatoes don’t really matter, I know. The point being, if your customer service is lacking like that, you’re not gonna have customers to save those tomatoes for anyways. Customer experience...

I’ve been going to Subway for years, and it’s still one of my go-to spots when I want something quick but a bit healthier than typical fast food. The ability to customize your sandwich exactly how you want it is a huge win from bread to veggies to sauces, it’s all up to you. I especially love the sweet onion chicken teriyaki and the veggie delight when I’m feeling lighter.

The ingredients usually taste fresh, and the service is typically fast and friendly. I also appreciate the variety of healthier options like whole grain bread, lean proteins, and fresh veggies. It’s easy to make a meal that fits into whatever diet or craving I...