Ambassador Fish and Chicken — Restaurant in Jersey City

I placed an order yesterday and was beyond disappointed. I ordered 2 orders of the buffalo wings, one with fries and the other with onion rings, a small cole slaw, and red velvet cheesecake. The chicken was very salty and the pieces were so small. The fries were ok and the onion rings were pretty good. The cole slaw swam in a pool of mayo dressing which was unfavorable. Now on to the worst part of the order, the desert. I asked for red velvet cheesecake and they gave me strawberry cake. If they ran out, they should’ve at least told me and offered a refund or asked if I would’ve liked something else. I noticed after I left the restaurant. The cake had a small layer of ice on it in one area and it was liquid at the bottom of the container. I touched the cake and it was wet like someone poured water on it. I’m thinking that the cake was frozen and unthawed so liquid was on the cake from unthawing?? I threw the entire cake in the garbage as it wasn’t edible. This is beyond unacceptable. I’m really appalled that this quality of food is being served to patrons. This place was good when it opened years ago and I see it has taken a turn for the worse. I haven’t been in years since I no longer live in the area and thought to grab dinner for my friend and I as I was visiting her. I wish I would’ve ordered from...

The food is good. The service sucks. I made order online and I realize there was no banana pudding on the list so I called the restaurant and ask them to put banana pudding in my order. The young lady who answered the phone told me just put it under one of the desserts and under it write banana pudding. I explained to her that I had already ordered so she said just put it on there anyway so I put it on there. In order to do that you had to do a whole new order. I didn't realize that the next thing I know I've got two orders so I called her back and told her to cancel one of the orders because I only wanted the banana pudding anyway without argument. She told me in plain words I ordered twice and I had to pay for two orders. So for now on they never have to expect me to order anything else from them. You have to be specific when you call them because they will mess up your order. I'm was really thinking about calling my bank and stopping the payment because I shouldn't have been charged twice for one order that I wanted and the other which I didn't. I had to pay two drivers tips for the same food and then I only got one banana pudding. Never again...

My go-to for every single gathering at my house. Many times you just don’t want to cook for a large crowd and this place is the best way to please everyone and not lift a finger. Best catfish, catfish nuggets and chicken wings!!! I had a brunch at my home (60 ppl) ordered catfish to go with my home fries and grits and boy it was a hit!!! Almost everyone asked if I made the fish and I had to give credit where it’s due. Their chicken/fish is always seasoned and I never add anything else to it, because it’s good “as is”. The two cashiers that work there are super sweet and always kind, even when it’s hectic...