Subway — Restaurant in Jersey Village

rude, poor customer service. I understand that people get busy in the service industry, but if you OFFER a curbside option, you should honor that. Most of us are working parents and cannot leave our vehicles to go inside and get food. That's why the curbside option is vital for us. Today a very good friend of mine went with the intention of getting curbside, with 3 little ones in tow. 3 BABIES. Your employee couldn't bothered to bring the food to her vehicle and persisted to tell her that she isn't on HER time and to go home and cook?!!?? Excuse me? Along with being a mother and a business owner, she doesn't have the time to be going back and forth with an entitled employee. Her personal lif is besides the point though, if your store offers curbside, it should be honored, point blank period. Some type of reimbursement needs to made, in ADDITION to an apology, this is NOT how you...

I ordered a double meat, double cheese, sub online. Went to pick it up and saw that they were making the second one for my coworker. It looked very sparse on meat and vegetables. Coworker didn't think the guy put the double meat on it, but he said he did. Git back to office and my sub was the thinnest I had ever seen at a Subway. Not enough vegitables to even cover the bread. No double cheese or meat. Went back and complained. Apparently the guy that made our subs was new and didn't speak enough English to understand what we were asking him when we asked oubut our double meat and cheese. He talked for about a minute to the other lady that worked there in Spanish, listing out the items he put on our subs. The lady said he was new and made me another sub the way it was...

I visited on 5/11/23 10:08. There were 2 Hispanic ladies working, Patty and a teenager with thick false eyelashes both of them were rude, no greeting, no sense of urgency, I stood there for awhile before the young lady acknowledge I was there. Not even a I'll be with you in a minute.I had to tell her twice I wanted the no.23 and she still made my order wrong. I observed Patty walking around eating the food as she walked from front to back.Not even a thank you. A customer came in behind me, while I was paying and I observed the same treatment. Who ever owns this location might want to be careful who they hire or lose money. I...