Subway for me is usually a last resort. I don't frequent them often for a couple reasons. 1) The folks behind the counter are never too friendly...they don't seem to care for their work or take much pride in it. 2) The shops never, ever, seem to be clean. The Subway in Pevely, MO was the exception! The place was super clean AND getting cleaner. An employee behind the counter was scrubbing down what looked like an already scrubbed piece of equipment. Tables, floor, chairs, glass, counter...everything was super clean. The fella that took our order and made our sandwiches was kind, attentive, clean and neat. There was the appropriate amount of interaction and customer acknowledgement. I believe he may have even smiled! Food was right how it needed to be. We...
Read moreToday was my 3rd online order. ALL 3 TIMES I get home/work/etc and my sandwich is made WRONG! Today I called to say something and Rose was not helpful or apologetic one bit. 2 sandwiches were missing cheese and sauce. 1 had toppings we didn't even request. She said bring the sandwiches back and we will make new ones. This was not possible because we were on our way to a graduation the whole reason for an ONLINE order to make it faster. She said just call corporate then. I have been disappointed with this location too many times and will not be returning! Hopefully JEFF, the owner, will read this and do something about...
Read moreWhen I got there, there was a gentleman and daughter in front of me, it was clear only one person was working. She was putting sandwiches together and busy but did not look up and acknowledge our presence. Another couple walked in behind me and left within 3 minutes. I have a couple of issues; if someone called in to not work where was owner? You own it, get there and work don't make them work alone. My 2nd issue is she didn't acknowledge us, get your busy but you look at us, tell us your alone and doing best you can, do not ignore your customer, we pay your paycheck...I left went next door to Domino's, got a delicious...
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