Industry Tap House — Restaurant in Joliet

Friend and I went to this place. This time unfortunately a bit different. I wanted to play music so I paid the touch tunes jukebox. My friend did the same and kindly asked the lady bartender to please turn the music up within reason way before our songs play. Apparently the bartender had taken serious offense to a previous review my friend gave about the volume and that her music didn't even play and demanded that she remove it before she would grant our wish!? Reviews are meant to be honest about how a customer feels and is treated at that particular time. Removing it would be like it never happened. At the same time it is misleading to others. My friend said once the music gets played and to a reasonable level than she would put up a new review for this date. The bartender became very threatening and harassing as if she was in charge no matter what. Needless to say...my music was never played. And as for my friend, the bartender continued on with her saying things like everyone else posts nice reviews but my friend is the only one who doesn't. She kept on her harrassment by asking So are you going to change your review? or remove it? My friend was like...Excuse me no I'm not changing my reviews. I would like for you to honor my request and only then will I post another review. As an update to the last one. She didn't have to post ANYTHING, but my friend was nice enough to suggest posting a favorable review after she was accommodated. Good for her! After this point of back and forth, the lady bartender gets this attitude and blasts the music way up just to be nasty. WOW! Just because you either don't like my friend, or her previous review, or her music, or maybe my friend's latino culture...or whatever; doesn't give you the right to treat paying customers that way. Proud of my friend too for not being provoked, as the bartender wanted a reason to kick us out. You're not the owner lady. No one deserves that kind of harassing treatment. We still enjoyed ourselves and stayed till close despite what happened, and yes not once did I hear my...

Mama bear here! This bar was a regular hang out spot for my boyfriend and I. Until recently we started bringing our friends, who are predominantly Hispanic with us. To be so honest the vibes are always off when we all come together, the service changes and there's this shift that the staff seems annoyed to serve us. And my boys are good, we clean up after our selves, we behave. I admit they can be a bit loud but like everyone else at the bar nothing crazy. We all went out yesterday, Saturday Nov 2nd. And wow! Never have I felt so unwelcomed at a bar before especially here. There was a party going on and the guests had left the party room for the night. And my boys were excited to play darts and hang out in there. With permission from the staff by the way. We went in and started hanging out and playing darts. I sat back and was watching. Then the barback I'm assuming came in and started going off on my boys. He said they were misbehaving, they weren't I was watching the whole time. My boyfriend was teaching his other friend how to play darts and the darts kept falling on the floor. I mean they aren't professionals ya know. And then he threatened to throw us out of the bar. We promptly left after. Upon talking to my friends about the whole ordeal we agree it felt racially fueled. Never has this happened before over darts! And I get it if they were acting up but they were not. He probably just assumed based on our ethnicity we would be a problem. Because that's sure how it felt. I feel my boys deserve an apology because what! I cannot recommend this bar. Especially if you are a poc please go somewhere. It's heart breaking my boys felt this way. Also if you'd like a bar with games and darts go to Bedrocks and City Tavern! Some of my favorite hangout places I've been, they are welcoming, great service and do not yell at you when the darts fall on the floor! Also they are so very welcoming! Seriously do...

This was the first and last time I will ever enter this establishment. I went in there to play slots with my sister and on our way out we wanted to order a drink so we stopped at the bar. The bartender (who's name I regrettably didn't get) walked by and ignored us 4 times so my sister walked around the bar trying to get her attention then she FINALLY asked what she could get us. I gestured to my sister while asking what she wanted. So she carded us (not a problem) so I showed her my i.d. and while my sister was getting her i.d. out her wallet she ( the bartender) made a joke about how she hates to be carded as well, I agreed. Then as my sister goes to hand over her i.d. she decides she isn't gonna serve us when I asked her why she stood there thinking for a reason for a good 5 seconds when she finally answers you've been over served I'm refusing to serve you. She was...