3Natives — Restaurant in Jupiter

This was my very first time in 3 native next to leftovers and so excited to get an açaí bowl. A friend of mine had brought one to work and shared it with me and was so delicious. First, I noticed the place had a pleasant eating area even though I was picking up to take to work. The cashier finished up the order ahead of me and I was next. I was waiting patiently for her to finish and I would be next. There was a woman who came after me and waiting to the left of me and another person who came in to the right. I stepped up to the cashier and she immediately asked the lady to the left of me if she was picking up and obviously she was. I didn’t mind but she could have at least acknowledged me first. I would have understood if she was just picking up. I told her my order and she seemed quite short with me. When my order arrived, she quickly handed it to me. I said “Do you have any honey? She says “did you ask for honey? “ I said I didn’t know if I needed to. I get in my car to head back to work and excited to eat my açaí bowl. I get to my desk and open the bag and to my horror I noticed coconut shavings on my blueberries and I am allergic unfortunately. If this was a peanut allergy everyone would be freaking out. I am very allergic to coconut. Long story short. If you have allergies you will need to be careful. Hopefully the counter help was just having an off day. I will be back one more time but be on the look out if you are allergic and want a...

I frequent the Abacoa 3 natives. I typically add peanut butter to the base of my açaí bowl. When ordering on the website there is no option to ADD peanut butter. Since the website has never had the option, I have always called in my order. Today an automated message answered the phone saying they no longer take over the phone orders. I ordered my açaí bowl online and decided to click “add peanut butter as base”. I did this so it would basically charge me for the peanut butter.

On the Special instructions: Please add peanut butter to AÇAÍ base. There is no option to add on the website.

When my wife arrived the bowl was made incorrectly with the full peanut butter base and no açaí. The employees never looked at the ticket. When my wife explained the issue, showed them the note, and asked for the small bowl to be remade, the employees REFUSED. 3 separate employees arguing with her that it was already made so we should “just take it”. In the end, the correct bowl was not made. I live in abacoa and frequent this 3 natives often. This will be my last time ordering from this location. Unfortunately they lost my business over a...

We are very disappointed with our experience today! ordered 2 “all hopped up” smoothies and after having a only a few sips we noticed there was a strange taste (or should I say tastelessness)! Normally, I would just drink it anyway, but this was literally that tasteless! It was like drinking burnt cardboard with ice..?!

I sent my daughter back in to see if we could simply get a credit and get 2 different smoothies? They said, “NO we can’t give you any credit or even a discount”, and charged us for 2 more smoothies..?

Needless to say it was a lot of expense $$ for very little reward. 👎🏻 Would NOT recommend this particular location (the one by Leftovers restaurant). Not just because their smoothies are tasteless but mainly because of the very poor costumer service! I use to own a small cafe myself, I would NEVER treat my customers that way!! I truly lived by: “the customer is always right” motto!

Seems like the new norm in customer service is to treat customer poorly and then make them pay for your mistakes??!...