Absolutely the worst Little Cesar's location on the planet!!!! Do not waste your time here, do yourself a favor and drive to eastvale for a pleasant experience. They never have the "hot and ready" available without at least a 15 min wait. A few months back I ordered a custom pizza and was told it would be a 15 min wait. After 20 min I asked about my pizza and was told it was in the oven by a young lady who then clocked out and went home. After another 10 min I asked again and this time was told they haven't even began to make my pizza yet. When I asked what happened I was told that the "hot and ready" take priority and the oven was full of those so they could not start my pizza yet. I ended up waiting over an hour! The manager was conveniently on lunch for the whole hour and the only explanation I could get was sorry we're busy and only have one person making pizzas, granted I'm telling them I see about 6 people standing around in the back why aren't they helping? To which I'm told this is how the manger set us up. I left my number so the manger could contact me but I never received that call. I even did the survey on my receipt and asked for someone to please contact me but nobody even from the corporate office or customer care ever reached out. I swore I would never return. About 3 months later I made the mistake of returning. I had the exact same experience, was told a 10 min wait and ended up waiting 45, they had the same excuse of we are busy. When I ask why they allow the people up front to tell everyone a 10 min wait when they know it's going to be significantly longer they have no explanation. They just keep shoveling those $5 pizzas in and let the custom tickets sit on the shelf. Several times I've waited for my pizzas and then they gave the last of the bread away and ask me to wait another 15 min while more bread is made while my pizza sits there. I always order a pepperoni pizza with half no cheese because my kids won't eat cheese. I can't count how many times (literally ever time I order it) they make me a half pepperoni and half cheese pizza, what is so hard to understand all pepperoni, half NO cheese?!?! Then I have to wait for them to make another!!! Every single time I'm not exaggerating!!!! On my godawful return when I waited 50 min for my pizza I was told would take 10, I was furious, I told them I would never return and even though they tried to tell next time would be better I had to explain this is my experience EVERYTIME here and I will not come back, I again left my number because the manger was on lunch, did she ever call me? Of...
Read moreWorse little Caesars I have ever been to. The girl at the register has the worse attitude I have ever seen in a person working with the public. I walked in and behind two more people she knew I was there to pick up my order but she decided to ignored when I asked her for my....she half turned and with a smirk on her face nodded Disrespectful no consideration at all. Saturday Sept 28 8:30 pm. No wonder it has 3 stars. Every time I come and she is here she does the same disrespectful thing. I paid for a service and I expect to be treated like any other person. I don't look like everyone else but does not an excuse. She needs to find another job I learn some manners. Worse place to do business... Zero stars...plus I ordered a pineapple and jam with cheese around it I guess is called crest and what did I get? An uncooked pizza with out the cheese. Not only I didn't get what I paid for but they steal my money. What the hell is wrong with these people? Lost a customer keep my money you guys need it more than...
Read moreEvery time I use the pizza portal, there's always an issue. The staff are not helpful about it either. But I use the portal to avoid the long line and long wait for dinner time. Yet I don't like having to crouch down to the floor getting mud in my hair just to get my pizza out of the very last portal on the floor, when I clearly see plenty of empty portals above me. The pizza is cut uneven with 2 huge giant slices and 2 super tiny slices. The crazy bread is cold. And not just 1 time I use the portal. It's every single time. But the food tastes good. I end up going back because of the food. I just don't go there as often as I actually would. If there portal service improved (or just service improved in general) I'd be there once a week instead of once every other month. But who knows. Maybe things get better and I can change this...
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