Taco Bell — Restaurant in Justin

The night "manager" (assumption made; I don't want to describe the wrong person if they are not the actual manager)is nothing more than an abusive person from what I gleaned from the experience I endured with my 11 year old daughter and the interactions we witnessed between customers and employees. She has no problem swearing and demeaning her employees and customers while throwing their orders at them...or towards the employee they deemed responsible for the "mistake" on the floor. This was supposed to be a great thing and my daughter was so excited to say, "Taco Bell is open!" but instead she said, "Why is that person so mad and saying those things to her friends (employees)?". I understand the stress of opening a new location but more training would lead to happier employees and better experiences by customers. Other than this one person, the people at this location were the nicest I've ever come across which is why I'm writing my first review ever...they deserve...

Soooo picture Valentine's Day 11pm. You and your husband have had a heck of a week, and because of work schedules, we couldn't go celebrate the day with eating out. Wanted something quick to eat and then go to sleep. Hubs ordered his usual #9 Mexican pizza, and I my usual #6 chicken chalupas. Went to eat my chalupas, and I tell you they were like a rock. Seriously!!! I get it is taco bell, however they knew those things were rock hard and still served them to me, the customer. Why do workers do this? Would you be ok with being served like this? What is upper management teaching them? Sadly, this has happened several times, and enough is enough. I think I'm done with Taco Bell, at least this one, because this is...

My husband and I have gone through the drive thru, a couple of times. They DO NOT put any MEAT on the tacos. If you take your pink and lay it in the bottom of a taco shell. That is it, that is all you get. I don't know who's in charge. But people will stop coming there. Your restaurant will close down. Your burritos are so small. Putting two fingers together, that's the size of your burritos. I have been driving past taco bell, to go to Taco Casa. Start giving what people pay for. I know I can't be the only person to complain about this. No way, I'm paying more, for extra anything. Your people are good and polite. This is management. Stop try to save money. You can make more by doing right by...