Grub N Stuff — Restaurant in Kalamazoo

I moved to this area close to 5yrs ago to be closer to my Mother. On my 1st visit she wanted some rib tips. So I searched everywhere but nothing pleased her taste. Until I went to Grub&Stuff!!! Oh baby was she so thankful. Coming from Chicago you can't find that taste out this way. (No Disrespect) But they did!...Thank you to whom ever that Beautiful Woman is that served us that day. But for some reason it's hasn't been the same. I've continued to come back over the years(same order remind you) but it's Not even close. I'm saying this... because I just ordered the same thing. Small tips&fries, 5wings mild sauce on everything. Only to be told that they only had spicy BBQ sauce. Ok cool nothing wrong with a little spice. They had the right sauce on the rib tips correct,but why I couldn't get the same sauce on the wings? And when the Hell they started seasoning the fries??? This was my worst experience here!!!! Will not recommend...

Poor customer service. It was my 1st and last time going there. The kid at the register very unfriendly....and the food was horrible. I ordered 4 pc Chicken strips basket and the strips were tiny, burned and flavorless!! Tasted like old grease. The chili cheese dog was also burnt and gross. With all that being said, the French fries were the only thing halfway edible. I say halfway edible because they seasoned the chicken after they fried with what I'm guessing was garlic powder and maybe some other powdered seasons and it caked on some of the fries and ruined them...$20 wasted,...

The restaurant offered to exchange my meal but doesn't offer refunds employees were just doing their jobs not on them. The "candied yams" are boiled yams no cinnamon or brown sugar probably canned and the Mac and Cheese is boxed or they didn't season idk no cheese taste at all but good fries and okay chicken compared to other places in kzo but Fish express tops them.But when you don't have competition you don't gotta put 'soul' or flavor into your soul food.Just overall unseasoned or lack luster...