Do not order online The people at BBQ Bonanza seem like nice people however their customer service is terrible. I emailed them three times, talked to them twice over the phone. To this day they have not made an attempt to get in contact with me about providing me with the correct item I ordered and I am left with an item they incorrectly provided me with.
Update: Almost a year later bbq Bonanza did send me the correct thermometer that i ordered, however i still cannot recommend...
Read moreIf you live in KC and want a great buying experience backed by 100% customer service go see Bob at BBQ Bonanza. I bought a Jim Bowie GMG pellet smoker from him and the grill had a factory issue out of the box. Not only did he come fix it on a Sunday!, but he called me later that day to make sure everything was ok! Bob, you have a customer for life. Great guy, And prices to match. Thank you very much! Highly recommended and keep up...
Read moreIt has been a while since I have visited the store since being back from Texas. They have a great variety of all purpose seasonings rubs and miscellaneous items for your barbecue needs. Very good customer service and I will be back again. I recommend over any of your...
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