ORALE PANA VENEZUELAN AND MEXICAN FOOD — Restaurant in Katy

Just ate a selection of their tacos; Beef, Chicken, Pork and fried Shrimp. Can't say its great, I tend to agree with other posts that suggest their meats are under seasoned but I didn't touch any of their other items so maybe I just ordered the duds.

I think the most disappointing item was the fried shrimp taco. The chipotle sauce it was served with was dulled by a dilution of mayonnaise, it had a small portion of protein (2 26/30 shrimp) and was over battered. If I were to recommend an alternative to the chef in charge, I'd saute the shrimp w/ a spice rub or replace the item with a fried tomatillo taco.

At $2.50ish a pop, their tacos are okay when you start comparing them to some place like Torchy's that's about twice as expensive but not worth really pulling over for either. Try out the other items on the menu for...

I had the Mexican Burger. Very good. Two suggestions to the owner though: 1) I had no idea it came with fries..krisp and delicious ones. That made it a much better value. You should have on the menu right under Burgers, "come with fries." As of now it says "potato sticks" in the burger's description which suggests that it has thin krispy (hard) sticks IN the burger. Type "potatoe sticks" in Google to see what I mean. 2) The cheese is like Kraft Singles. It wasn't bad, but cotija white mexican cheese would have been better. Still, I give it 5 stars for great presentation, an outstanding choice of bun, freshness, and flavor...though a wee bit of spice would...

Pésimo servicio al cliente / zero people skills & terrible customer service. Had me waiting close to 50 minutes for a simple order since it was just me dinning in, until I just couldn’t wait anymore was when the guy in the kitchen notified me that my order was delivered to the wrong person. Not trying to be irracional I do understand that mistakes does happen, however, that’s when you communicate to the guest, or at least offer an apology instead of being so quick on processing a refund ( that will not be on my bank account for the next 3 business days) which led me to understand that...