Casey's — Restaurant in Kearney

Used to have really bad experiences here but lately it has been great. There is a cashier, I think her name is Lisa, she is always so sweet to me. She dotes on me like a mama would, she always makes sure that I have napkins in my bag, asks if I need sauces, salt and pepper, etc. If my kids are with me, she speaks to them so sweetly, and if they aren’t with me she always says “tell the kids I said hi!”. This morning she noticed that I’ve been buying the glass bottle coffees by another brand and she offered to let me taste the Casey’s iced coffee, as it is half the price of the ones I’ve been buying.

Also there’s a man in the kitchen, I wish I knew his name, but a few days ago I grabbed some potato bites from the warmer and he came out and told me he was just about to throw those away and he handed me a box of fresh ones instead. I thought that was really great service and most people wouldn’t have gone out of their...

We want so badly to give them local business and it's like they actively try to make us go elsewhere. Tonight they are out of pizza dough... on a Monday... a 6:30 PM... what else do people go there for? day old doughnuts?

In the past it was issues with online ordering, I have seen them take the phone off the hook twice and experienced it trying to reach them via phone also, and one time they told me their delivery driver was 45 mins behind, only for me to go pick it up and it was OUT FOR DELIVERY. And these are just the fun examples for shock value.

If there is anyone with a shred of operational knowledge at this location, I would be shocked. It takes a lot of red flags to get this...

A cashier tried keeping my son's change until I came in and asked for it. No acknowledgement of wrong doing, apology or any communication from her. For my 11 year old to know exactly how much he was owed and to come and inform me of the cashiers "mistake"...I hate to assume she did it on purpose, but her behavior when addressed with the fact she did not give him his change, makes me assume she knew what she was doing. Also makes me worried he wasn't the only one she's done that to. Make sure you get your receipts and double check the math after a transaction at...