Subway — Restaurant in Kearney

I write honest reviews. Most of the time it's to praise the locations with here and there improvements. Subway's getting worse every time. I did drive through I punched in my order on your lame little screen out there. I pull forward to the window I see two people back and forth past the window nobody opened the window to take my money. They clearly saw me sitting there. Finally when the sandwich was done I didn't even know if they're making it mind you. The girl finally takes my money. She then says to me I'll be right back with the rest. I guess the guy who was making my sandwich returns with my chips and drink. Nobody thanked me for my patience in fact they didn't even say much to me at all the girl who did take my card just put her hand out no greeting nothing. I don't want your coupons so don't offer. I want management to call a meeting and grind into their little pion brains what customer service means. I've worked at a subway. And I'll tell you right now it ain't worth no $15 an hour. I've also been in other employment where you did not conduct yourself in a certain manner you got what they called a article 15 and a reduction in pay grade. It'd be cool to see your management implement such a standard and recourse for failure to adopt. I'm taking my...

RUDE After waiting at both of the outside ordering places I finally drove to the window where I was met by a young lady not very happy with me because I did not order back at the ordering station. And I proceeded to give her my order and specifically told her what I wanted on each sandwich she was writing it down I specifically said no jalapeños no tomatoes on them. I asked about soup and she just looked at me and I asked her again what kind of soup are you serving? she walked away I thought she was checking and she never came back a young man came back to the window told me the prices of my sandwiches and I asked him I said I’d ask about soup do you have any soup right away he said yes ma’am he said I will take care of it what would you like and went right away got the soup came back very pleasant. I did call to let the young lady know that the reason I ask for no jalapeños because my husband is allergic and very disappointing to find a sandwich that has meat no cheese just the meat mayonnaise and a pile of jalapeño peppers in the middle. I did ask to speak to a manager I will call tomorrow and ask for a...

Terrible Subway to visit. I did an online order and when we got there to pick it up the lady behind the counter was laughing and just having a good time, when we asked about our order she says what order? Oh we have not even started that order. almost 40 min after we ordered our order was finally done. We get it home to find the bacon NOT on the sandwich that I ordered, okay well I did pay almost 2 dollars more for that. So my husband went back because my sandwich was all wrong, way too much ranch, lettuce, and tomato and of course no bacon. Well she started yelling at my husband telling him we did not order bacon, and it was made exactly as ordered. Finally after arguing with her for some time she made another sandwich the way it was supposed to be the first time, then told my husband to not ever come back to that subway. NO PROBLEM! This is not the first time we have had problems with this store and I have emailed the manager. But nothing...