Raising Cane's Chicken Fingers — Restaurant in Keller

Don't go to Cane's in Keller on Super Bowl Sunday! They will be CLOSED! Didn't really care about that, good for them, thought that was great. But what I didn't like is they had a car parked in the drive thru line where you place your order. I pulled up and waited and waited and waited some more until finally I inched up to see no one in the car! They had parked one of their cars there to deter customers from ordering. So I slowly pulled up and around this creepy abandoned vehicle and get to the window and there it was, my sign! All I needed to know, "CLOSING 30min BEFORE KICKOFF SO OUR STAFF CAN ENJOY THE GAME". So awesome. I love that. Wish more businesses did that for their people. So just a tip: Next time y'all decide to close outside of normal operating business hours, don't park a car in the drive thru line. Just put some cones out, or a market sign or just a simple piece of over paper over the mic saying something like BROWN CHICKEN BROWN COW, COME BACK LATER CAUSE WE AT HOME NOW. Oh and when I was driving off I looked back and 3 cars were waiting in line. I could've looped back and told them it was a creepy and annoying way of telling us they were closed, but they deserved to have a good time too. Besides that, always have the best experience. Always fresh and hot and friendly fast service...

NEVER GO TO THIS LOCATION IF YOU ARE LOOKING FOR RAISING CAINES!!! THEY ARE RUDE AND UNPROFESSIONAL. I waited in the drive through to get food for my family at about 5pm for almost 15 minutes. Then when i get to the front to order the lady says ohhp we're closed now. We closed early.... I said, "ive been sitting here in line for 15 minutes and you cant take one more order?" She says no we closed early today... At 5pm. The weather is not at its best right now but you cant come cone up the drive thru and finish the orders for the people who have been in the drive through waiting this whole time? Nope wouldn't even hear my order. I will never go to caines chicken or recommened this place ever again. How lazy can people get now days? 1 star all the way around and i would give it 0 stars if i could. Worst service and rudest group of so called empoloyees ive ever come across in any state or restaurant! and of course online says nothing about possibly closing early or anything ot the sort. Just ohhh sorry you waited for 15 mins but im not going to...

Previously had a bad experience here (missing items and terrible response, alot of back and forth and calling me a liar when I tried to redeem a code someone there claimed themselves as the manager had provided over the phone) so boycotted for some time. Finally gave it another chance today. Ordered the 50 tenders platter, 4 sides of fries, 8 texas toast. All 4 sides of fries were missing. Should have checked my order before arriving home, but I forgot. Called to see if we could get a refund for the fries, but was told they don't do that to prevent stealing and all they could do is either we come back for the fries, come back for the refund, or take my name so "next time" they could give me the fries. We decided to drive back for the refund and the fries were sitting there, so they clearly knew they did forget to add the fries yet couldn't issue the refund we asked for over the phone because concerns about "stealing". All that refund did was pay for gas to drive back and forth that could have been resolved over the phone. Not...