Jack in the Box — Restaurant in Kennewick

Are you looking for a fast food experience that goes beyond just satisfying your hunger? Look no further than Jack in the Box! As a self-proclaimed fast food connoisseur, I was blown away by my recent visit to Jack in the Box thanks to the superstar employee, Amelia Alcaraz. From the moment I walked in, Amelia's contagious smile and energetic personality brightened up the entire restaurant. Despite the busy lunch rush, she took the time to greet each customer with sincerity, making everyone feel welcomed and appreciated. As I approached the counter, she effortlessly took my order and quickly got to work. As I waited for my food, I couldn't help but notice Amelia's attention to detail as she carefully prepared each order. I watched as she flawlessly assembled burgers and expertly poured drinks, all while keeping a smile on her face. It was clear that she takes pride in her work and goes the extra mile to ensure every order is perfect. And let me tell you, the food at Jack in the Box was nothing short of amazing. The burgers were juicy and packed with flavor, the fries were crispy and golden, and the drinks were refreshing. But what truly made the experience stand out was the exceptional customer service provided by Amelia. It's not every day that you come across an employee who is so genuinely friendly and dedicated to their job. In addition to her excellent customer service skills, Amelia also had a witty sense of humor that added an extra touch of fun to the experience. She made small talk with customers and had a quick response to any jokes thrown her way. It was refreshing to see an employee who not only excels in their job but also brings a positive and lively energy to the workplace. I left Jack in the Box feeling not only satisfied with my meal but also with my overall experience. It's rare to find a fast food restaurant with such exceptional customer service, and I have Amelia to thank for that. Her infectious positivity and dedication to her job truly made my visit unforgettable. If you're in the mood for some delicious fast food and a memorable dining experience, I highly recommend paying a visit to Jack in the Box and crossing paths with the amazing Amelia Alcaraz. With her friendly smile and commitment to excellence, she will surely make your day a little brighter. So go ahead, indulge in some delicious burgers and fries, and let Amelia and her team take care of the rest. Trust me, you won't be...

I wanted to just share a little bit of my experience there a quite a bit of times and never have I experienced such bad attitude from an employee and I don't want to publicly shame him but I've been trying to contact a manager or customer service anything of the sort that somebody I can talk to to say who treated me so badly with order that I was doing not even for myself I was doordashing doing an order for a customer and this one individual just had a really bad attitude and horrible horrific customer service!! With that being said I hope that somebody reaches out to me so that way I can I guess make a complaint against this individual I've seen him before there because he does work nights but I've never actually had this bad experience with him specifically and nobody at all that works there just this one time just this one person. Please can somebody of the higher manager or someone of the sort owner or something give me somewhere I can contact thank you and if not I'm just going to keep giving bad reviews.. because even no response is horrible for the company. Speaks for it's...

They were out of stuff, wanted to charge extra for items that are the same price on the menu (asked for grilled chicken, not breaded chicken, both sandwiches are the same price, they wanted to charge $1 more) so I canceled my order, then they screwed up what we did order, so I had to go in to get it fixed. Why bother asking if people want curly fries if you are going to give them regular no matter what anyway?! The manager had to come out to fix the fry screw up, so I stood and waited while the other food got cold then had to wait longer for them to cook the right ones. The only thing the manager suggested was to "talk to corporate". I will not be talking to anyone at Jack in the Box, they can keep their greasy nasty food that I was glad I ended up canceling my part of the order as the food they did give us made my bf sick. If I could give 0 stars it would still...