Dunkin' — Restaurant in Kentucky

My coffees were great however the employees were kind of rude. I knew I had a larger order (4 of the same large drink no modifications) so I went inside to prevent a drive thru back up. I ordered and the girl apologized to the other girl making the drinks right in front of me stating she’s got “4 more going back”. The only reason this rubbed me the wrong way is because she’s almost insinuating that my 4 drinks are the reason she’s backed up and the reason for the other girls stress. I didn’t rush them and actually encouraged them to take their time. I put $5 in their tip jar right in front of them and waited patiently and the entire time I just felt like a burden. When my drinks were done I kindly said “thank you” and the girl didn’t acknowledge me. This experience has put a sour taste in my mouth from ever really wanting to come back. I just didn’t feel like a customer, I felt like a burden even though I apologized for the big order and tipped. I’ve had orders similar to this at the cold spring Starbucks and they’re always incredibly kind and they’ve been busier than this dunkin was at the time. Short staffing could be another issue as well but I don’t appreciate it being taken out on me. My recommendation is to just be kind cause maybe you’ll have a better...

I’ve been to this store multiple times and I do not think they have gotten my order right yet. Between missing items, being out of donuts, and making mistakes on what items were ordered (for example, giving me the wrong kind of bagel or muffin), it suffices to say that this store seriously falls short. The one time I did call in to inform them that I was missing at least $4 worth of a $15 order, the man on the phone was extremely nice to me, but when I came in to amend the order I was greeted by a woman who was extremely rude to me. She dismissed my boyfriend rudely in regards to the order before I finally went in myself and was met with the same rude tone. I had to pull up the call record on my phone to prove I had talked to someone there, and even then, they still didn’t have the donut I’d originally ordered. On top of this, almost nobody in this store wears their mask properly, instead opting to wear them below the nose or on their chin while preparing the food. I almost never leave poor reviews, and I work food service myself, so I know how stressful it can be. Regardless, the same behavior at the restaurant where I work would be considered unacceptable. If you want an accurate order when getting food, I would suggest another...

I’ve never been much of a coffee drinker so when I started my new job and had to be at work at 4a I sometimes needed a “pick me up” that I would get an hour or two into my shift.

The barista helped me find an order where the coffee taste wasn’t overwhelming. Iced Caramel macchiato and half of milk portion use cream.

I find out I’m pregnant I quit drinking coffee/caffeine for the health of my child to find out at four months it’s a molar pregnancy likely cancerous and have surgery. Within this time the barista stopped working there.

I return to work and starts drinking coffee again and they seem to have an attitude about making the drink. I go in today that say they can’t make it. Even though I order from this location once a week and other locations throughout the week.

So I ask for a order of cream in a separate cup and when she makes the macchiato could she leave room for the cream. When made I see it’s half espresso and half cream. I say thanks she slams the cup and walks away.

I have a lot on my plate walking into a coffee shop and going back and fourth about how my coffee is made is not something I want to do especially at 5a.

Not sure why you have a problem making coffee when that’s YOUR JOB. IF YOU DONT LIKE YOUR...