Well, today was my first visit to this location and first time to Kermit. I was hesitant in stopping by because of the long line in the drive thru but I was looking forward to the steak finger basket for dinner and I went anyway. I placed my order for myself and my daughter. It took about 15 min to reach the menu to place our order. It took another 10 min before we finally got to the window to pay and get our order. Now I wait another 5 min, we finally get our order. We go back to our hotel, and I was so surprised that I actually got my whole order, it was nice and hot, so fresh, and it was made exactly as I ordered it. This is rare. I have been to many eatery's and many times we get our order right away but it's almost always wrong or we are missing half our order. I know we waited quite a while for our order but it was delicious and well...
Read moreOrdered four Blizzards. Called in the order. Drive to Kermit. Went inside to pick them up. They had not even started on them yet. The girl working the counter had a lot of attitude when asked about the order, saying "What do you expect, I don't have time to make them" After they finally did get made, one of them was made wrong. The girl working the counter was asked to fix the wrong blizzard. She rolled her eyes and walked away. A little bit later after she saw we were not leaving, sighed and said "Give me the blizzard." She did not remake it just added the missing ingredient on top and did not even mix it in. The restaurant was also very dirty tonight. The service, work ethic, attitude and cleanliness was very lacking tonight. I do not recommend...
Read moreWow 45 minutes in drive thru!! Tells.you how hungry I was !! Dq.will never see another penny of my money !! Unprofessional and completely disrespectful and no-one even cared enough to say a word just as if nothing had happened !!! You wpuld.think that someone would have said anything, as oposed saying nothing!!! Employees walking around eating banana splits and drinking soda and making jokes !! Ha ha yall look like the joke and lost a regular customer that doesn't mind spending 17 dollars for dinner in Kermit Texas!!! The while crew needs...
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