EL Ranchero Mexican Restaurant — Restaurant in Keyport

This place is decent, if you can actually get your order. I placed an order through GrubHub with them more than once and yet again I wasn’t able to get my food. I had gotten a call from the restaurant 30 minutes after the latest ETA that my address was too far and for me to pick up the food since it was already made. I don’t mean to sound rude, but there’s a reason I chose delivery and not pick up? I’m exhausted and starving and waiting and waiting for the food, only to be told to go and get it myself or cancel the order. Also, I don’t understand waiting to cook an entire order THEN deciding the address was undeliverable. Why does the restaurant keep showing up as available for delivery for my address if it’s supposedly too far? Anyways. I’ve eaten at the restaurant in person I’ve only had the chicken and steak from this place and the chicken isn’t that great, but the steak is tasty. It’s just a shame about delivery. Don’t think I’ll order from them again. I’ll have to find another...

Food was just ok. The rice and black beans was very salty and my bistek was not the typical bistek flavor I am used to having at many other Mexican places.

They have both indoor and outdoor seating however there is no a.c. indoors, so we opted for outdoors yesterday (July) but thank goodness it was not a hot evening. The floor indoors towards the cashier and restrooms is very slippery/greasy.

Service is towards the slower side only because they only have one person managing the register, taking ordsrs, and serving. Despite this, she was moving around as best as she could in a friendly manner.

The coca cola is a 335ml bottle from Mexico made with cane sugar (slightly better ingredients than the...

I went in this place I ordered tamales I said and I waited about 30 minutes this is after I have paid for them after 30 minutes they came out and told me they didn't have any and refunded me my money but I didn't get all my money back and they keep from being confrontational I just walked out and asked when they would have any tamales and she said Friday I will never go back here you should never sell an item if you don't have any I will order my tamales from Texas and have them delivered. It was quite a nice restaurant at what day was cooking in the back did smell delicious but nothing next up for me not getting a...