First Wok — Restaurant in Keyport

I don't know what's going on with the management, as I've ordered here many years. The food has always been great quality. I ordered two meals: shrimp and broccoli for dinner, and lobster lo mein for lunch the next day. When I opened the pint for the lo mein, I realized there was no lobster. I called the restaurant, and after explaining, the person who answered, shamed me by saying he can't understand why I didn't open it the night before and that it made no sense. I told him I've ordered for years and this is the first time I've ever called about an order being wrong, so why would I assume this time something was wrong? He kept saying the lobster is on the top and I said more than once there wasn't anything but the noodles. He kept yelling at someone in the background and finally comes back to me and says because I didn't open it last night (and doesn't understand why I didn't), he can only offer me $5. I told him I guess I just won't order from them again, and he hung up on me. You would think a business would at least apologize rather than making it seem it's your fault. Very rude to your customers!! Only reason I didn't give them one star was the shrimp and broccoli was good and the driver was very nice, and I tipped him 20% which I believe in doing for good service. The rest of the staff needs a lesson on good...

Terrible experience. There were pieces of aluminum scrubber in my ma po tofu. It went it my stomach while eating it and soon after I threw up (vomited). I had to rest for 2 hours and we tossed the map po tofu and the other two lunch specials fearing more such food poisoning. ( I still have one piece preserved). Later me and my wife went there and told the story to the guy. He said all they can do is give me the $8:50 for the ma po tofu. I did explain him all the wasted food, wasted time and wasted money. But the old owner just gave me $8:50 back. I did not have time to fight with them so we just left. Lesson: my strong belief is: the place is totally unclean and people who wash the pots leave the cleaning powder and metal scrubber pieces in the pots that are used to cook the food. Not sure what else goes into the pots that are used to cook. I will never go there again and i would recommend others to stay away from this place for your safety. Needless to say that the place most likely will...

DO NOT ORDER HERE!!!! I ordered on line and didn’t receive a confirmation of my order. I called the restaurant to confirm and the man who answered was so rude. The food was disgusting. I ordered dumplings in sezchuan sauce. In the picture it is pan fried in the sauce. I received boiled dumplings in a peanut butter sauce that tasted horrible. We also ordered boneless spareribs. That were mostly fat and cartilage. The sauce was sweet with a mint aftertaste. Very off putting. I didn’t continue and 30 minutes later vomited because the bad taste in my was so overwhelming.I called the restaurant back and they said their sezchuan sauce has peanut sauce in it and I didn’t say i wanted it pan fried. I wasn’t given the option to specify and in the picture the dumplings are pan fried. I am not a dramatic person, so much so that this is my first review I ever written but I would hate for someone to get the same quality...