Pizza Hut — Restaurant in Kilgore

This is how I received my New Yorker. Pizza looks as if they used a large crust or took a bite out.. The manager was rude upon me calling back. Stated that someone ate a piece in my vehicle. The box didn't get opened completely until I made it to work. Moved it around trying to make it fit. Well still didn't add up. Said she watched the video and showed all 6 PIECES sliced up. The manager talked very smartly, poor leadership, not well trained. Stated she can talk how she wants to talk. MADDISON told me they will no longer do business with me. She became upset due to someone laughing in the background due to how I received the pizza. Once taking the pizza back. She was walking out of the door next door to O'Reilly's. Staff had to call her to return to the store. How do I know this? Well the young lady walked all around the store looking for her. Upon her return she automatically Begin doing a return. Again I tried talking with her in a mannerable professional way trying to see if she would catch on. Again she became rude and told me 'BYE LEAVE MY STORE BEFORE I CALL THE POLICE AND CT YOU. LITTLE DID SHE KNOW " I DON'T GIVE A DAMN ABOUT A CT . TOLD HER TO CALL THE POLICE. WHEN IT COMES TO MY MONEY AND FOOD. THIS IS WHY I TRY TO COOK AT HOME. But...

Horrible! Called in for a delivery pizza deal. Was informed that they delivered to my address. After waiting over an hour the delivery driver called saying he GPS was taking him to the wrong place. I gave him directions and told him exactly how to get to my address. Then after waiting another thirty minutes the driver calls back stating he still can not find the address. I again give him the literal direction on how to get to my address, and tell him exactly how to enter it into his GPS. The driver finally states that he was not allowed to deliver to my address and states that he would call his manager to find out what to do! Moments later he calls back and tells me that he can not deliver and the manager told him to come back to the store. What upsets me the most is I specifically asked the young lady that took my order before even placing it if they delivered to my address, and upon her looking at their map stated she did, and took my order! Then after placing my order with another Pizzahut, I find out that there were up charges for the order I had originally place with the one in Kilgore that I was not informed would be additional costs to my order! I am very dissatisfied with the service as well as the way the management handled...

6:45pm on a Saturday evening…ordered three large pizzas and two orders of Buffalo wings. I’m now headed to pick up our order when I receive a phone call from Pizza Hut telling me they are out of “pan pizza dough” and to see if I wanted another type of pizza crust. I changed order to original hand tossed. Within five minutes I was at the pick up window. I was told the total cost, provided payment and then was given ONE pizza and the Buffalo wings. I was told that after they called me (5 minutes ago) they also ran out of original hand-tossed dough. So, how long to make the other two pizzas with thin crust…she said she needed to ask. She came back, we don’t have any dough. NO DOUGH, on a Saturday night. Seriously, not acceptable. After talking with two different people, was able to get refund of pizzas we didn’t receive (they wanted to give me “credit” that had to be used within 11 days). This is so not...