Subway — Restaurant in Kimberly

Like the most recent review, something definitely happened between the past couple days. I just came to this location a couple of days ago and I come a lot for work food and a quick and cheap meal. Now I walk in and it’s completely different staff that has no idea what they’re doing. The bread isn’t formed correctly. They don’t know which sub is which and don’t know ingredients or sauces. They basically threw people behind the counter and said go. Not a great sign especially since the owner/manager was ‘helping’ out too. Looks like someone new is running the place and has his family running the show. I wasn’t a fan of the previous staff because some were very slow or rude, but they’re a mile better than this new crew. Feeling very sorry for the people who probably just lost their jobs or a lot of their hours. Sucks to say I won’t be going to Subway anytime soon. It’s a matter of time before the Doordashers realize they don’t know what they’re doing either (Very awkward situation when they begin to pile up at the desk and nothing is ready) and begin...

They replaced all of the staff, new management has no idea how to make the subs on the menu, from what I hear they were threatening to cut pay of people who would stay from before the new management. I dared try to order online the other day and it just instantly voided my order, drove by and the open sign was off, no sign or anything to tell customers what's going on, if they were open or closed as well as seeing people walk in? Who knows. The new management has done all they can to make the...

Only other customer in line got in my face because they weren't able to honor the expired coupon which they did over 6 times in the past. Customer behind me was very confrontational and rude...I always talked about how this is the only Subway that honors expired coupons. I used to love packing my lunches now I don't know....That confrontational customer should remember to be more understanding to strangers in front of them. She was very rude and out...