Burger King — Restaurant in King City

The food was fine, I am here to complain about the deceptive prices. The drive thru menu, inside menu, and my receipt all listed different prices for my meal! My receipt of course listed the highest price for my meal. I am not talking about add on fees for meal size, adding cheese or taxes. I am talking about the baseline meal price. (And since it was a size medium of course that baseline meal price was higher on the receipt than on the drive thru and inside menus, but it was well above the listed $1.50 add on fee for a size medium meal). I went inside to discuss this and the employee tried to gaslight me: “that’s bc you added cheese” (nope, I see that separate charge); “that’s because of the taxes” (nope, I see that line further down on the receipt). For me, it wasn’t about the money, it was about the inability to determine what made up the actual cost of my meal and why it was different than the advertised price (which was also different on the outside screen vs the inside screen). At the end the employee just shrugged and condescendingly told me “food is expensive”. Like yeah, I know, but that is not what I am asking you. I should have asked a manager but I thought it was a simple explanation and that maybe I just wasn’t understanding something. I didn’t want to bother anyone further so I gave up. But it was unsettling. Something shady is going on at this...

We stopped at this location for charging our Tesla and quick snacks during our road trip. I left my purse while leaving with wallet /sunglasses and realized only 100 miles later. We tried contacting them and couldn’t reach. We even tried emailing to the customer service department but all went in vain. There is no obligation from their side to entertain these requests. Returning there now would ruin our holiday plans for my kid. I lost hope so blocked all my cards and decided to continue the trip. On my way back, two days later as we passed by the same location, we decided to stop by and check the purse. To my surprise, the employees had it saved and returned my purse with everything inside.

I am grateful to everyone working to there for this gesture. They truly made my day. I appreciate the kindness and effort. ...

We stopped by for a quick breakfast while passing through. We placed our order. It wasnt busy. Jazmin was working the cashier. It appeared the kitchen was really slow. Maybe one person is all I saw. Orders were placed but not many were coming out. We were waiting. An Indian customer got very upset because her order was wrong. She got impatient and started being belligerent with Jazmin. Spanish speaking customer was asking Jazmin something and because jazmin answered customer, Indian customer said "this America, speak English ". Very rude customer. I hope everything was ok...