McDonald's — Restaurant in King City

I don't typically make complaints at fast-food restaurants, but unfortunately this Mcdonalds has really made me frustrated on multiple occasions. A couple weeks ago I stopped by ordered 1 McChicken add Cheese and a large french fry, when returning to my office to eat my lunch I opened the McChicken to see that there was a bun, mayonnaise, lettuce and a hamburger patty which was completely gross so I tossed it and ate the fries for my lunch. I didn't bother going back to have it corrected for a $2.00 sandwich. A couple days later I decided to grab lunch again from there but this time ordered their Crispy chicken sandwich meal ( I like to add onions to that sandwich ) so after getting my order and getting back to my office I opened the box and was so disappointed to find a ginormous chicken patty thrown on a bun with only lettuce nothing else! I put everything back in the paper bag and drove back to show them what they gave me the manager took the sandwich and sincerely apologized and expressed that the line cooks have been going really fast and just throwing things together which raised a red flag to me but I accepted her apology and they re made my order getting back to my office the sandwich was put together and did have onions but no tomatoes, confused I decided to call her and she informed me that due to the Covid-19 Pandemic they were shorted on tomatoes I explained to her that had I known that I would have ordered something different and that maybe they should put a sign or inform their customers of this shortage so that we can order accordingly. The manager I was dealing with offered me a free meal for my troubles which was really appreciated. Today I went to retrieve my free meal and again when getting to my office the fries were just about empty and wasn't filled not even half way and they were cold and stale as frustrating as it is I am leaving it alone although I do feel that the lack of consistency and effort put into our meals seriously lack at this location its unfortunate since this is right next to my work and I enjoy Mcdonalds for a quick lunch on the days I did not bring one. I just hope my review on these experiences can raise awareness for this location in hopes they can make a better attempt providing better...

Back in early 2021 when I lived about 20 minutes away from King City and had this as my nearest McDonald’s location, the food quality was not bad, kind of like one for your average McDonald’s. However, I revisited this location for the first time in three years and I don’t know if it was just because it was 6 PM when I ate there, but food quality was just not it. Getting some stuff out of the way, the table marker you grab to have them bring you the food was practically useless because they still had you pick up your order. Secondly, the Quarter Pounder with Cheese felt like the flattest one I felt because everything must have been smushed together or something. Thirdly, I highly bet some of the food was recooked or stale because the bottom bun to the QPC was kind of crusty-ish in texture on the edges and the fries were unusually kind of hard. Probably my least favorite McDonald’s...

Had spent the night & went to get breakfast as I was leaving. When I ordered I asked for a soft drink instead of coffee. The woman with no nametag said there were no sodas available. So I then asked for orange juice & she said none was available & that I could only get coffee or nothing. Since I do not drink coffee I got nothing. But here is the problem. The guy who ordered right after me got a soft drink! I then asked for the manager & the same woman says she is the manager! Which I do not believe! She then tried to tell me the guy after me did not get a soft drink. Yet as this is happening he is at the fountain soft drink station filling his cup with PowerAde! Soon as I pointed that out she tells me to take a seat or leave! Srsly? Great customer service lady with no nametag! If you worked for me I would have fired you so fast your head would be...