StoCo Provision Co. — Restaurant in King

I started coming to StoCo frequently for my caffeine fix, as I don't live far, and it's because I love their coffee and selection of healthy snacks. There are also board games and puzzles available for those looking to lounge and sip.

However, there have been a few times now where the barista, who was the only one on the job at the time, was chatting with a friend lingering by the counter (where customers take their orders) instead of focusing on the job at hand. I understand the need for college-aged adults to have social time with peers--including while working. That doesn't bother me. What bothered me is that it took the barista 20 minutes to get my order and then make my latte. I also work as a barista at a chain coffee shop and understand it's important to discern when to focus on doing your job in between chats with friends and when it's okay to slow down and continue a discussion (like when there aren't 5 customers waiting to be served and/or their orders to be made).

I ordered half sweet, and the barista ended up making it full sweet which was way too much sugar for me. I was in a hurry so I left without asking her to remake it. These are important skills for baristas to learn--especially those who are learning what it means to separate your social life from your job. I would've given 2 stars for the wait time and carelessness if it weren't for the otherwise delicious coffee most of the other times I've gone. I otherwise have high hopes for this little cafe and its'...

I'm really disappointed in this place. It's a beautiful space to hang out, but I can't get beyond the inflated pricing and lack of customer loyalty incentives. For example, I had a "coffee club" card with around 7 punches on it. When they decided to go to a digital system, they simply disposed of my card. When I asked how many coffees I needed to purchase in the new system to receive a free one, the young woman told me I had to spend $100. Seriously? You want me to buy 30+ coffees to be rewarded with one? Today I went in and ordered a small drip coffee--listed on the board for $2.25. I asked for half and half, at which point the price of my coffee went up by $0.75. Really...for milk in my coffee? I mean, I didn't ask her to heat it up, add foam, etc. That's a 33% increase for a totally standard addition to your coffee. SMH. Be careful, they are likely to begin charging $.50 per sugar packet. To bad. I really like supporting...

I really like their drinks and appreciate that they have coconut milk as it is the only milk alternative I can have. But I will not be going back there due to horrible customer service. Every time I go, I am not greeted until I am the customer being served. My presence isn’t acknowledged until it’s my turn and I’ve been corrected for asking questions while they are making someone else’s drinks.

Today was the last straw though. The server left the register screen facing me when she left to make the drinks from the previous order. There were two people working the counter, so I thought they wanted me to place my order. Neither person said anything to me as I ordered and paid. I stepped away to wait. When I came back, they corrected me for using their touch screen and never acknowledged their mistake. This place...