Tokyo House Japanese Restaurant — Restaurant in Kinston

I have been to this restaurant ever since I was in middleschool. So roughly, I have been coming here about 10 years. Here is my honest review since I havent been here in a while. Now used to, I would have given this restaurant five stars because I always enjoyed the food and price was fair. The beef tataki (sort of tough but still good) and the nigiri sushi was good, I would order it again for the price. Could it be better? yes, but for the price I think its worth it. The spicy tuna roll isnt bad for the price but it used to be 10x better compared to now. However, the hibachi was not good at all, I got the chicken and steak hibachi. Years ago it was AMAZING. This time the best thing on the plate was the vegetables. Steak flavor wasnt bad just very fatty, chicken wasnt as cooked compared to how I do it but it wasnt raw at least, the fried rice was terrible. The fried rice was sweet and mushy and not really savory like you would expect fried rice to be. The hibachi overall wasnt really seasoned and I had to drown it in soy sauce and white sauce to make it edible. (Veggies were good without soysauce and whitesauce) So in other words, I do not recommend hibachi unless they fix the rice and cook the chicken longer. My opinion, for a sushi fix or quick lunch its worth the price. For a big order and how much it was, there are better food options in Kinston for dinner. I hate to say that about this place because I used to be a weekly customer but hopefully they get better. As far as the management they have always treated me nice. I dont think they should lose business by any means, but they really need to fix...

If I could give this place zero stars I would. Last week I went to this place and ate in with another co worker. My co worker left the tip on her card. I signed my receipt and put zero on the tip section so it couldn’t be altered. I checked my bank account and they automatically added another tip to my card. I called back furious and she lied like it was a dine in service charge. I told her she never told me that and my co worker was not charged this “service charge”. She altered my ticket that I signed. I guess she thought she was going to get her another tip. I demanded my $5 back and she proceeds to say I would have to come back to the store with my card. Like I told her, her first mistake was stealing from me because I didn’t authorize that tip and now it’s another inconvenience because I have to go by the store. This place will never have to worry about me again. Next time she will be going to jail like I told her on the phone. She got some nerve changing my receipt. Beware if you use you card at this...

I wanted to try a different sushi restaurant in the area so that I could find out what different types/tastes of sushi I might like. I really enjoy Jay's 108 there in Kinston. This is a restaurant I can go without. The ingredients were not fresh just based off of texture alone.. Taste.. That's a whole different story. I didn't feel welcomed honestly from lack of greeting and conversation. The only thing I did enjoy was the design/art on the walls. I love feeling immersed in different cultures. I'm afraid to finish the food due to it not being fresh.. The woman I who assisted me insisted in a annoyed fashion that she had put chopsticks in the bag when I came back inside for them but there wasn't any anywhere in the bag nor were there napkins. I've always wondered why this place looks so faded out and abandoned.. I see why now. I had the dynamite and eel...