Kirkwood Ice & Fuel Co — Restaurant in Kirkwood

I was there for a retirement party. Unfortunately, their AC had stopped working and it was unbearably hot both inside and out. I was seated with a party of 18 guests, and we were all sweating while we were sitting in the dining room. Our waitress was FANTASTIC! I wish I knew her name. She took amazing care of our group! The food was OK, but the bartender was an ASS!

The bartender had no less than five fans blowing on the eight or nine people seated at the bar. Someone in our group turned one of the fans so that it was at least moving air towards out tables. The blonde spikey haired bartender guy must have been worried about his hair falling. He stomped over and turned the fan back on himself, and then lectured our table about how we have it good since the AC was supposednly working on our side.

The place can't help that their AC crapped out on one of St. Louis' hottest days, but they can help how the jerkface employees handle themselves. I hope you get treated better than we did. I promise, I'll...

Love all the employees. (Except this waitress who seems to always have an attitude problem.) I went to this establishment typically 3-5 times a week. I won't be going back. The owner was drunk and offensive. I have to eat gluten free so I requested the breaded chicken be grilled which they have done with no problem in the past and never had an issue. I verified with the bartender that this is acceptable. The waitress refused to allow the substitution and brought the owner over who proceeded to accused me of being cheap, slapped down a dollar and walked away. I will spend my money elsewhere. Clearly they don't want my business.

12-20-17 I thought I would update my post. I still hear from people that I am banned due to this review- which is fine, I will never set foot in there again (But seriously? This is still a discussion). I thought it was interesting that my credit card bill has dropped by about $1,500 a month since I stopped going there. (So much for me being a...

It was the Route 66 Festival and they were overwhelmed, but one might think they would prepare for that sort of thing. We got there and told that we could sit anywhere, but there would be a 15 minute wait for service. Just after that they sat someone next to us and started serving them right away. A few minutes later another table, same story. After waiting the 15 minutes and still no menus or server, I went up to the bar to get some sodas for my group. Eventually someone came and took our order. The food was good. No complaints there. But the place had several empty tables and the whole experience took nearly two hours. Seems like a lot considering all we ordered were appetizers and drinks. I would probably give them a second chance since it was a busy night, but then again, they probably could have prepared a little...