Bugsy's Pizza — Restaurant in Kittanning

I really like their food, but today right when they opened I ordered (2) 16 cut pizzas for my staff. 1 HOUR TIL DELIVERY! Like, they literally just opened, it's not like there were a lot of orders ahead of me. I call all of my staff and tell them lunch is now at 12 instead of 11:30. 12:07 I call to find out when it will be here and am told it's just coming out of the oven. The man I talked to on the phone when I said, "My staff is all standing here on their lunch break", says, "Well let me get off the phone here and I'll get it out". What should've been the correct thing to say is, "I'm very sorry about that, let me give you $5 off?". I work in the restaurant business, when purchasing almost $60 worth of food I at least expect the delivery to be on time. When there's a problem with a customer, I least expect an offered resolution. I was starting to become a regular customer, nevermind on that. Chose the wrong business to give...

I’ve had a lot of pizza in my lifetime… Lived in And visited major cities around the country. The thin crushed pizza they do it just like a New York style pizza… And the closest you’re going to get to authentic New York style pizza far away from New York City. No lie… This pizza I would put up against any of the best pizza places in the country it takes a lot to make a pizza. Perfect… Not just good… And I can tell this is an expert at work here. Thank you a million and I won’t be getting pizza anywhere else from now on Except for the occasional Fiori’s...

I recently had the unfortunate experience of dining at Bugsy's Pizza, and I must say, it was quite disappointing. The quality of the food was terrible, which is surprising given that pizza should be the heart of their business. It's no wonder that their other locations have had to shut down if this is the standard they uphold. The pizza lacked flavor, freshness, and overall appeal. They really need to invest in better pizza-making techniques and ingredients if they hope to turn things around. I left feeling unsatisfied and...