Although I often enjoy coming to this location to do my work, it is extremely hard to get anything done when the employees are screeching and yelling random quotes over and over again from movies and TV shows and they have no music playing. All of the customers here with me keep looking over at them to wonder why instead of working they're just yelling, but they literally will not stop. I love it when people have fun at their jobs, but never at the expense of the customers and people who pay to be here. I just wish this location could be a relaxing and inviting place to be, however, it's not. I know this seems silly to be complaining about, but I have never experienced...
Read moreStaff at the window is always friendly, but we go here every day and ask for a drink with an extra shot and they almost never put in the extra shot. Today my husband asked if they put one in and they said yes, but it clearly did not have one because the color is very obviously different (as is the taste). Upset that we’ve been paying extra and the barista won’t even admit or fix it. It’s not a complicated order but it costs extra. We stop every day because of convenience but the inconsistency is frustrating. Please make the order...
Read moreI walked in waiting to order and the barista with the green hair did not even acknowledge me and my friend. I work in customer service and I get that they were busy but it is ridiculous to not even say anything to us. Additionally our drinks were ready and we were very obviously waiting for a while at a table for them to make it as they are just talking about their personal life with no sense of urgency. They did not call our name or say anything when it was ready. Some people really do not belong in customer service. Very...
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