Sweet overly indulgent coffee we meet again. & This time with a fall twist. I've been getting Dutch Bros at least once every time I've gone to Vegas in recent trips so I figured the Palm Desert location would be perfect to get my fix once again. Solid trip Dutch Bros experience with the usual great service & tasty drink.
ITEM'S ORDERED:
Obviously had to get the fall drink, Iced Caramel Pumpkin Brulee. With an added espresso shot.
TASTE:
Described as Pumpkin & Salted Caramel w/ Soft Top, Pumpkin Drizzle & Raw Sugar.
It definitely sounds like a sugary sweet dessert more than a "true" coffee. But honestly that's kinda what I come to Dutch Bros in a way. In general I'd say I did enjoy the drink & it's at the top of my list compared to other fall drinks out there. My main critique being I'd like to taste the salted caramel & pumpkin flavors even more.
From the first sip it's definitely sweet like most Dutch drinks but you can taste the more subtle pumpkin flavour (little cinnamon spice) & the caramel. The Salted Caramel does come off more as just caramel (& not salted) in my opinion. The addition of the raw sugar adds a nice textural component & makes the drink that much more decadent. As does the soft top which is kinda like a sweet cold foam.
I think the best way to order this drink would be to ask for a little extra pumpkin drizzle as well as salted caramel, along with 2 extra shots of espresso. That way the "fall flavors" would be more highlighted without losing the coffee aspect.
SERVICE:
I was very pleased with service with this Dutch Bros, just as I've always been in Las Vegas. The guy who took my order at the window was friendly & personable.
Just like all my past Dutch experiences the drive thru was very busy, so I decided to give ordering at the walk up window a try. It kinda did take awhile though, but I do think the group who ordered before me bought like hella customized "tik tok" inspired drinks.
LOCATION & PARKING:
They are located off Jefferson St, in Jefferson Square, pretty much adjacent to CVS. Parking is very easy since there is a sizable parking lot.
When I'm in the mood for another sweet, tasty coffee, along with good service, I'll make my way back here. Well, dependent on when I'm in this area again.
PROTIP:
They have an app that you can pay with but not actually order on. Still worth it though since I earned a free drink with this...
Read moreI want to start of by saying that the customer service is great day one I went and I was in and out in less then 6 mins my coffee was great considering I never had before. The guy that helped knew the menu and I tried his recommendation. Everything was great! day 2, the line was long like the first day but this time not flowing, I knew what I wanted this time after reading the menu and I asked for extra pumps of the syrup and the drizzle. This kid was new new, he told us which is fine but he knew nothing on the menu and was struggling working the tablet they used. My card wasn't reading because he kept pushing the button too soon so the order process was a delay BUT I'm okay with that. Then we make it to the window after being in line for over 20 mins and they have my drinks ready to go and I am rushing now running late for work and I see my drink is not drowned in drizzle I said its fine their vibes were so happy I asked for my receipt and left. I taste my drink and nearly died. He added 4 extra shots on top of the 2 it came with instead of my extra pumps of syrup. so needless to say I waited in line for way longer then anticipated , was late for work, and still got no coffee out of it, day 2 was very much different then the 1st day. I only am writing this review because I tried to call the store to see if I can go by on lunch or something for a different cup or see what they can do but no answer. I am not bashing just wish they train a little bit more before then send out the newbies. My husband enjoyed his coffee, both...
Read moreThe majority of the consumers at this location are a new level of dumb. How is the drive thru so confusing to you people?... We get one of 3 typea of people here and the 3rd type is the least common.. type 1- completely oblivious, clearly leave their life to chance kind of dumb. Type 2 - very selfish and cut throat, clearly have little control over their life and have poor time management skills, so they tend to fill their control bucket wherever they can.. type 3 - calm and logical, understand the simplicity and logical nature of the double drive thru. Pays attention to the fact that there are drink runners, keeping the lanes open and know to pull up to the window when it is free, following the very simple "zipper" pattern. The few staff members that helped us seemed to be from out of state. Lets hope they can get our local crop of employee choices to work like these people do. The true American way! Wonderful service and the best drive thru coffee you'll find anywhere around here. Very happy Dutch Bros. Has finally made it to the...
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