I'm operating with two handicaps when I review local pizzerias... I'm Sicilian - I have family in a little olive and citrus grove close enough to Mount Aetna that the SOUND of the active volcano gets cursed with imprecations that I refuse to translate here, on a family site, for fear of a permanent, life long ban... Sicilians invented pizza... I'm from Chicago, Illinois... Chicago pizza is uniquely world renowned for it's craft, art, and incomparable presence... As it is gently slid from the scorching oven paddle and quietly steams, mammoth taste awaiting to be conquered, but only with the love and pride it deserves... I, ummm, well, I take pizza pretty damn serious.... So.... My opinion, then, is that using Chicago pizza as The Bar to judge ANY other pizza is counterintuitive... To review non-Chicago local pies I act the part of someone who has NEVER had pizza and start fresh... This place..? They know how to craft a heck of a pie and hands down are in the top three of where to get one done right and hot and quick - TIP YOUR DELIVERY PEOPLE, people.... Unsung heroes who I hope never unionize, we'd all be chumped if that ever happens... And when I say top three, well, the other two are probably not who you may think - the first place I hit for a local pie 9 years ago was all "... In business forever, I'll meet ya' there... " I've microwaved better pizza in the camper and was disgusted - that's a story for another time... But really, what did it for me, here..? What iced the cake..? My younger sister (52, she's gonna kill me) can enjoy virtually any pie she puts her mind to - her food sensitivities are so acute that dining out can be made into a real medical issue for her if she doesn't watch EVERYTHING she consumed, and Mad Mushroom has menu choices for her that Chicago can't hold a candle to.... Mad Mushroom rocks - no restrictions on quality, appearance, taste and service for the dietetically challenged and when I had a slice of vegan, gluten- free, lactose free pie, I took a polite nibble, and tasted pizza not styrofoam ( again, separate story here but I was six when styrofoam cups hit the market, my cousins told me to taste it because if you chew and swallow they told me it was like cotton candy, so I know whereof I speak. OK..?) REWARD YOURSELF - This is...
Read moreA group of us from work ordered lunch, they ordered pizza and I ordered a chicken club grinder NO cheese and light mayo. Order was delivered quickly. I grabbed my sandwich, the label on it was labeled correctly, I opened it and it was covered in cheese (top and bottom piece of bread) . I called and told them that my sandwich was not correct, the lady got the manager on the phone and he started off our conversation with “so you’re telling me your sandwich has cheese on it” yes I am telling you that. He proceeded to tell me that he knows the sandwich was made correctly because they just made it, and says “well I guess I’ll have to take your word “ and then says well make a new one. His attitude was horrible for a manager. New sandwich arrives and delivery person tells me he needs the wrong sandwich back because it’s going to come out of his paycheck. I tell him that I gave the sandwich to a coworker because places don’t take incorrect food back once it’s been delivered. He had a horrible attitude and started to raise his voice and said, well I’ll have to call my boss because I need to take it back. (I’ve had the wrong order delivered from a lot of places, and not a single one has needed to take it back. It’s not like you can give it to somebody else). He proceeds to tell me, just like his boss did, that he made the sandwich with no cheese. I again tell him that the one I got had cheese. He asked me if it had chicken on it and I said no because when I asked my coworker who ended up having the sandwich, she said it was definitely not a chicken club. Delivery guy says, well then they bagged it incorrectly. He then threw it on the front desk and as he was leaving said “I guess it will be coming out of my paycheck” all while still having a horrible attitude . On top of all of this, he did it while in the lobby of the doctors office I work at WHILE patients were in the waiting room. I have absolutely zero reason to lie about cheese being on a sandwich, so I don’t appreciate being called a liar by the manager and the delivery guy....
Read moreSuper happy with the way it tastes but I drove from Delphi to Lafayette to get cheese bread pizza wirh half of it sausage and half pepperoni and 1 # chicken wings. Well we got half way home and realized that it was just cheese bread wirh no toppings so I pulled over explained what happened and he suggested that I come back they would remake it and I could pay the additional charge so i immediately turn around and head back to Lafayette. Although the rep answering the phone seemed understanding and sympathetic when I arrived fifteen minutes later (he has told me 5-10 minutes) he went in back and then came out and asked for me to go out to the car Ana bring in the cheese bread. I explained that before we realized it didn’t have toppings we ate a few pieces. He said they needed the cheese bread back. It was then that I realized they thought I was trying to trick them or something and it made me distusted that because he wrote an order down without bothering to repeat it we were treated like low priority or low life’s that couldn’t afford a pizza we are mid pandemic,what was mad mushrooms plans for the mistake cheese bread? But they would rather throw it away and act like I was annoying them by asking for what I had ordered and paid over 30 dollars for. Not to mention drove there and back and then home for about a two hour time frame. So in the future maybe they should the person know that they are sorry for the mistake and the wasted time and gas rather than making them feel like they had done something wrong by eating half the pizza that it was too dark to see was wrong. I would be of paid full price for both pizzas it was not a money issue until they turned rude. When we looked at the pizza it looked like they threw it together like chuckle cheese. It had only five piece of pepperoni on one half and very little sausage so they lost a customer tonight bc I can go somewhere else and not be treated...
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