You have beautiful staff, great location and easy access to the restaurant. Sushi was good but could be better.
Coming from an 18 years in hospitality I would point out these opportunities that you might help you increase sales, and bring in more guests.
Invest in you staff, they might be good in service but lack the hospitality way of doing things. Your Sushi restaurant opens around 5pm most days, and with that being said, hospitality is really important by focusing on quality not quantity. It is not how many tables that you can seat per hour. Trust me on that.
Train your staff to welcome, their guests, by asking questions: " Have you visited us before?" "Is this your first time here?" "Let me guide you through the menu?" " Are you allergic to shell fish?" Etc...
Edemame was too Salty, and had to flick off the salt from each piece. It could be a health hazard for people with high blood pressure. If I knew that much salt would be in the dish, I would have asked no salt. This is up to the wait staff to know more about food items and what to ask guests.
Sushi plate; presentation is weak, no Wasabi nor Ginger was on the plate. I am fully aware of the food cost, but the eye eats before the mouth. I didn't feel the passion and love put into the plate. I had to ask for ginger.
Ambience: lighting is not in your best favor, the restaurant is open dining and was so loud. Music barely can be heard. Bar area lighting was not designed to pop out the background.
Good job on bringing in the Pessimist Wine, my favorite blend.
Always ask your guests for desserts. It will increase your ticket.
I like to help local businesses grow and please take advantage of my critique and try to improve as much as possible.
The place has huge potential for...
Read moreThe space was lovely. The staff were kind, efficient, quick and attentive. The time it took for the food to be prepared was longer than usually for a Sushi Bar. It was not overly busy but maybe they were short staffed. For our family, the food was bland and textures were kinda off. The people we were with seemed to enjoy their food and drinks. However what they shared with me was bland and seemed off textured. The tempura ice cream has a weird taste and texture that did not seem like what we are used to when ordering that dessert. It made me think of cornflakes with tempura batter:-\ The amount of ice cream was massive which is the opposite of the portion sizes for the rolls. The Pork Belly Ramen Soup was a nice size. Wish the food was as awesome as the staff. My family will not go back but other people seemed to like the food. To...
Read moremy grandmother and I went to get sushi and appetizers. We both loved the gyoza and pork belly lettuce wraps. Overall the food was great. The one problem is that they accidentally gave me salmon sashimi instead salmon nigiri. After receiving the sashimi, the waitress asked me if I wanted to have them remake the dish or just have rice on the side. I asked to remake the dish and then she talked about bringing the sashimi back so they could make it into nigiri. Which is weird because that’s a health code violation. She didn’t give the sashimi back to the chef, but it annoyed me that they threw it away instead of letting me have it. We thoroughly enjoyed the food, but the service was rather slow and someone who works in the service industry should know that they legally can’t bring food back to...
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