Wendy's — Restaurant in Lafayette

I usually have a VERY simple order... 80% of the time I have to repeat some part of it like they weren't even listening.

The other day they got my order so wrong I went back and asked them to make it right.

After getting some grief from the manager like I was trying to scam them out of a 4 for 4 deal, I see her gesturing like I was some source of frustration for just asking them to make it right with a meal my kid couldn't eat.

I then gave her my business card and said I don't want to take to more of your time right now (lunch rush) but when you get a moment call me because I have more to say.

Couple of days passed and no call.

I go by and mention to the worker that I haven't heard from the manager and she says, "she said she didn't have time to call you because she is married" 🤣🤣🤣

This woman thought I was hitting in her and that I'm trying to scam her for the cheapest meal they...

Drive thru workers were very rude. It was two of them talking at the same time and it was hard to place order. Only one person needs to be speaking through a drive thru mic. Because of this, my husband said the word "ma'am" just to be respectful to whichever one he was trying to talk to. That's when one of them rudely said they were "a sir not a ma'am" okay, but if you let the original girl continue talking on the headset he would had gotten confused on who he was speaking with when trying to show manners. Soon as we got to the window I canceled my food and they're lucky I didn't say anything else. As a member of the community myself, I understand and respect pronouns and genders. That didn't bother me. It's the way the guy said it and how rude it came across. So until rudeness is solved at this location and people learn to have one person at the drive thru speaking I'm not eating at this...

Ordered food in drive thru, there were 2 young gentlemen at window where you make a payment they were literally wrestling each other the whole time he was taking my payment, after he gave me my card back they continued to keep wrestling each other and one fell on the floor. When I got my food the fries were hard, cold and overcooked. I flagged down the young man at the window, he asked me to pull in a waiting spot, he brought out another customers food that was in another waiting spot, then he couldn't get back in the building, the other guy would not let him in, he walked to drive thru window and talked with guy that was inside for about 10 minutes. We waited about 20 minutes for fresh fries. I'll never go to this location again. Very...