WNB Factory - Wings & Burger — Restaurant in LaGrange

I get it for stars because the food is usually always really good so my many thanks for the cooks doing a killer job on the food places always clean and usually for what they cook pretty fast my one and only hang up with the service or with this place at all is the fact that the young women that run the front counter are usually off in their own little world talking on their cell phones talking to each other about their boyfriends and stuff like that to really care about customer service it's what do you want okay here's your food goodbye they're not overly rude or anything they just act like they could do with or without a customer being there and it's true customer service means that you never think that way year after every single customer you can get to come to that door and you're going to make sure they get exactly what they want and how they want it if it is at all possible but here it's more like you're interrupting their day but like I said the place is still good I still go there to eat they're not overly rude or mean or you know anything like that so I kind of feel good to even say anything about them but as far as the customer service aspect of it they can use a little bit...

If I could give less I would how they get mad at me because they messed up my order like I called it in and still had to wait 15 minutes then it still wasn't right so I said please just give me my money back so I can go the girl got smart off the back I was like babe girl I will not go to jail messing up no white girl cause I no yall gone call the police I just want my money back so I can go o we dont do refund so I lol and sis get yo manger lil girl cause idc if yall give refunds are not I'm getting my so the little thing kept talking I was like ok then the manager came up there I told him what was wrong then he was like what the ticket say and I showed him then he was like here's yo refund now till this day idc I want go in there I go to djs wings and things I will support more black...

I'm updating my original review that I left 3 years ago from a 3 star to a 1 star. Food isn't good anymore, they've increased prices, and now if you want fried rice without a certain vegetable in it, they remove all vegetables, so if you want the vegetables fried rice, but without the onion, they won't put any vegetables in it. Another thing is they no longer show you your food when it's ready for pick up to make sure you're satisfied. Now they just put it in a bag and give it to you. They never answer the phone now, and when they do answer your call in order is never ready when you get there, they always wait until you get there and PAY for it before they start cooking your food. So it's pointless to...