Blue Martini Lounge — Restaurant in Lake Charles

I have been a mystery shopper for many years, for all different types of companies. I have been providing reviews for companies, in house for the last 10 years.

We are all wanting to know that we are getting the best deal for our money these days and that includes an evening out. Most restaurants are short staffed, scaled back hours and raised prices. We had not eaten at Blue Martini in at least 6 months and I learned they were under a new General Manager, Scott Hudson, and I wanted to share our experience.

Those visits made under new management are always your most impressionable. Mine began with an email sent to the General Manager prior to our visit through the Golden Nugget Website.

Blue Martini is a little more of a younger crowd. However, the young at heart are there in full force and we were taking a couple out to dinner and drinks that were celebrating their 60th wedding anniversary. Mr. Hudson called me back in response to my email promptly. We discussed several options that he could do to make the evening eventful for an anniversary surprise and he asked that I text him when we arrived.

We were greeted from the moment we arrived. Management was greeting and visiting with every guest table. Natalie, our server, was extremely polite, knowledgeable, and very friendly. She had other tables but never failed to make sure we didn't need anything.

Attitude reflects leadership and Scott Hudson clearly has the respect of his staff. He represents the type of general manager that any company would want on board if they truly want positive recognition and feedback from their customers.

Our evening:

Drinks: Old Fashion, Blue Martini, Corona, and Water

Food: Pretzel and Beer Cheese, Buffalo quesadillas, Garlic Parmesan Wings and Beef Tenderloins.

Dessert: Blue Martini Management with the help of the Golden Nugget Bakery, arranged for me the most amazing chocolate cake and it included “Happy 60th Wedding Anniversary”. It was brought out to our table by Blue Martini’s Head Chef and served to us.

Live Music: We arrived at 5:30 PM and left before the 8:00PM start time. (Rouge Krewe) During set-up they did sound great. I would ask that Golden Nugget consider booking a Country Band to cover all music genres.

It always gives me a bit of hope when a business goes above and beyond the call of duty and provides excellent service. The food was wonderful, from preparation to presentation. However, what truly made the meal unforgettable was the staff…always smiling, helpful and constantly trying to cater to all the guests' individual needs to ensure a totally enjoyable dining experience!

Scott Hudson, Blue Martini General Manager and his staff clearly want you to have an experience “Nothing Short of Fantastic”. If you are looking for a place for a relaxing evening for dinner, drinks, and a great atmosphere, then Blue Martini could be the place you’re looking for.

Thank you, Golden Nugget and Blue Martini, for helping me make this couple...

2-5-22 haven’t been here in a while. Use to be a regular before and after concerts. I would have to say that last night was by far the worst experience I’ve ever seen. For starters you can’t have an open tab after 8:00 due to new policy. Waitress said that credit card companies didn’t like the running of tabs would rather pay as you go which makes no sense at all. But whatever. The real said thing was the band that was playing was HORRIBLE. I’m not sure who’s in charge of talent for music but they obviously was asleep during auditions. This sounded like a drunken bad night of karaoke. I’m not sure what they make for playing but I would have paid them 500.00 to get off the stage. Screaming instead of singing there way through the song. Stumbled through songs like they have never or played them . At least play what you know. At least the when they wasn’t on the stage the dj music was...

This is a beautiful place with great food and drinks. The staff and service were awesome as well! My only complaint is that they have a bathroom attendant which seems out of place and unnecessarily awkward wanting a tip. I don't need help grabbing a paper towel for my hands and would appreciate more privacy in the restroom, but that's just a personal taste I suppose. Otherwise this would be 5 stars instead of 4! Update 3/4/2020 - Decided to try this place out again for happy hour. Fortunately the bathroom attendant before wasn't there so things were looking up. Had great a great Old Fashioned and service was good, but our food was awful. It tasted like it had been fried in old oil or something.. Perhaps in 3 more years if this place is still around.. Down to 3...