Drago's appear to be living on it's name only. I visited the Hilton establishment on 10/29/2022. My wife and I mouths were watering for the charbroiled oysters. We order a dozen each as appetizers. Lukewarm charbroiled oysters and cold buttered French Bread hit our table. The server called a young lady over to the table that he introduced as the Assistant General Manager. When we explain what we received, she acted as if she was an insurance claims adjuster. She offered me 6 charbroiled oysters in replacement of the uneaten ones. Then she informed my wife she at 7, so she could not accommodate her. More importantly, she was unapologetic about the product they put on our table. Unfortunately, I received 6 more lukewarm oysters and cold French Bread to replace the original ones. While waiting on our main entrees, my wife and I began observing the charbroiled oyster station. Trays sat up on top of the bar from 7 to 10 minutes after being prepared for the customers. In addition to this, workers were pulling bread straight out of the bag and setting it on top of the trays without toasting or heating it. If only I observed that before ordering, I could have saved 50 bucks. Unfortunately, Pre-Pandemic, I had a similar experience with the Metairie location along with family members. As an expat, I deem myself as an ambassador of the Crescent City. Countless times citizens of my current community (Houston, Tx.) ask me, as well as others like me, where to stay, what to see, and where to eat? Going forward, I cannot recommend Dragos in good faith having experienced what I’ve experience during the...
Read moreWe had one of the worst culinary experiences ever at Drago's in L''Auberge casino on 10/09. Where to start...? Caesar salads all came out with wilted and oxidized romaine lettuce. I ordered some kind of trio with lobster and a filet. While the filet was at least edible, it reminded me of the time Walmart sold filet mignon in a 10-pack box for $10. The lobster on the other hand was absolutely pathetic - the meat was shriveled, gray, rubbery and tasted like it was run through a dirty dishwasher 2 or 3 times before serving. The meat wasn't attached to the shell at all; rather, it looked like a whitish-gray 6" bass fishing worm that had been laid into the tail cavity of a lobster...
My father-in-law ordered a Shrimp Stuffed Lobster and it was SO bad - his lobster meat was exactly like mine, but the "stuffing" was actually spaghetti with a few pieces of shrimp inside. It looked like a horror movie when he opened it up and all the spaghetti was exposed...
Overall, we were so looking forward to finally eating at Drago's and WOW, what a huge (and expensive) disappointment. As poor as the romaine lettuce was, our Caesar salads were the best part of our disgusting meals.
We didn't complain, and we tipped well because the waitress was very good; we just ate as much as we good and left.
(As I'm about to hit Post, I'm just seeing that a pic can be included. Oh how I wish I could share the pic of my father-in-law's Shrimp Stuffed Lobster - so apropos right...
Read moreOn Thursday evening, I ordered the "Catfish platter", (quotes intentional)-substituting onion rings for French fries and some tea...my wife ordered a Bowl(cup vs Bowl)of seafood Gumbo. Along with tea, also...first, our server was great!!...the meals? They both sucked!...my platter consisted of one piece of catfish and 6 onion rings...then the catfish had hardly any seasoning and the batter looked to be a baked on batter...and it was not coarse cornmeal, but some kind of flour...the onion rings were also battered funny and tasted blah, with little seasoning(how can you mess up onion rings?)...my wife's Gumbo was like okra based blended soup. The meat, if any,was blended all up!! They added some oyster broth to simulate oysters...brought all of this to managements attention, and the first answer said that one piece of fish heaped onto a mound of fries is a platter and the only way to get even an extra piece of fish was to pay extra for it, mind you that my one piece of fish and Six onion rings ordered was already almost 30 dollars, not including tea cost...hmmm...obviously these folks are trying to pass off what they offer as Louisiana quisine. But believe me, ...it is not....will never visit Drago's again..and recommend that you seek local quinine instead of this casino knockoff...I have a photo, but can't figure out how to post it in this because there is no add photo option...and clipboard is not...
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