La Michoacana Premium — Restaurant in Lake Forest

Okay. l've been to plenty of Michoacanas before, but this one disappointed me. It was not welcoming at all; if you know me, customer service is the second thing | judge. I walked in and said hello. There were two girls behind the counter. No one acknowledged my hello. They both just looked up at me, gave me a look, and continued talking with themselves. Another thing that I didn't like was that you are going in there basically blind. No ice cream labeled. There wasn't a menu. The TVs were turned off. I had to look at a menu someone posted on Yelp five years ago. I didn't like that at all. I felt pressured, and the lady looked at me with annoyance. I finally decided to order the fresas con crema. It was so good. It was a great dessert. That was the only good thing about my...

I can't too much ice cream but I like to have three flavor on my small ice cream, why can't I get 1 scoop of one flavor and half of other two flavors since the small is for 2 flavors only? Doesn't make any sense, also there only one size for fruit! I m a business operator and consultant, you would have so much more business (volume) $$$ and satisfied repeating customers. Other than service and attitude I love the icecream and ambiance, you could even have a couch and coffee table to relax and eat ice cream, just like a lounge are, since you have plenty of space. Thank...

Service was 5 stars the girls were very nice and helpful. My dislike is there are absolutely no stickers proving information on what is the Icecream flavors available, we had to scan a code and see the available flavors on our phone, by then we lost our turn and other customers pass us because we had no idea what is what, we go on the website to see the flavors are only written and no photos are provided to see what is what so we have to proceeded to ask the nice girls what flavor is this, and this one, and this one 🙄 this systems seams very annoying. Again...