I'm the type of person that gives multiple chances to locations.. I fully understand that people have bad days. So this was about the 4th time I've tried this place. I had a wonderful first impression. The food was reasonably priced and the portions were amazing. Then the 2nd time I went.. I went to pick up my order and left my phone at my house. She wouldnt allow me to get my food unless I proved it was my food. I told her my full name, showed her my ID and still she wouldn't let me have my food unless I showed proof. It took 30 minutes longer to get my food because of this. The 3rd time the food was noticeably smaller than usual and the prices went up at the same time. I was charged a tip fee that I never aproved of. Then this 4th time.. I got the alert that my food was ready. I was 10 minutes late to pick it up. I gave her my name and she said to wait 10 MORE minutes... The register to my right said my name and the words "Ready". She deleted it. A minute later my name popped back up and said it was ready. It wasn't.. When it finally was, she asked me to show proof that the food was mine... I couldn't even open the transaction on my phone anymore because I left the app to go do something else. She mumbled annoyingly and gave me the food.. I won't ever waste my time or money here anymore. The portion size has gotten even smaller. My pocket sized wallet is next to my food for scale. $12 for food that is the same size as my hamster. Highly disappointed. I left irritated and went to a fast food restaurant nearby. I needed something to fill the void that this place left in my heart since all I craved all day was sushi. Highly disappointed and...
Read moreThe service was not that great or friendly. My 1st couple of pieces of sushi were OK but when I asked for special trimmings or condiments I was refused and they told me they did not do that. Finally, when I insisted that I wanted some sesame seed on my eel they said after checking in with 2 or 3 people that I would have to pay $1 for that. I really do not like it when you are going to a place to eat when times are hard and they should be happy to have you as a customer and they are very petty about something that should be so normal like a slice of lemon or a little pinch of sesame seeds or a pinch of green onions on my yellow tail. I have been eating sushi and visiting sushi bars all over the country, all over the world for 50 years and this type of petty attachment to extra soy sauce or extra lemon is not conducive to good customer service and I definitely will never come back here again.
If you want great fresh sushi with little accommodations provided with a smile and excellent service you should travel to Tustin and visit Sake2MeSushi. You will not be disappointed. ...
Read moreIf you’re looking for your new favorite sushi spot—this is it.
I’ve been coming to Tru Sushi N Fish for almost 2 years now, and it’s consistently amazing. The fish is incredibly fresh, the flavors are clean and authentic, and everything on the menu is prepared with real care and respect for traditional sushi culture.
It’s not just the food that keeps me coming back—it’s the experience. The vibe is perfect for a date night, a catch-up with friends, or even a solo sushi fix. The space is cozy, stylish, and never feels rushed or overwhelming.
And let’s talk about the people—Eurie and the whole staff are absolute gems. They’re friendly, welcoming, and genuinely make you feel like a regular from day one.
Tru isn’t just a sushi restaurant—it’s a place you’ll want to keep coming back to. Whether you’re a sushi connoisseur or just discovering it, you’ll leave happy, full, and already planning your next visit.
🔥 10/10 highly recommend—don’t sleep...
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