New Love Teriyaki — Restaurant in Lake Township

I’ve been ordering from this place for more than 10 years, but their service and quality of food has gone down tremendously. First, the woman at the counter has an attitude. It’s like she’s tired of people coming in and have to take orders. Also, the the fried rice tasted funny after a few hours, like it was sticky (starchy). This has happened twice already over the years. Lastly, I ordered 3 lunch specials online. Not only did I have to wait 30 minutes more when I arrived for pick-up, they didn’t give my 3rd lunch order. I didn’t even bother going back to make a scene. Terrible customer service, terrible food, terrible business. I won’t be surprised if this restaurant permanently closes. It’s so dirty and cluttered inside. I’m sad to say that I’ll never come back to this...

Found an ant in our food, went back to return (since my appetite was ruined) and the ladies were with no problem, going to give my money back. The man however came from the back like a mad man saying how does he know the ant didn’t come from my household (mind you we’re almost in winter, so I should be asking them how they have ants during this time?) he’ll remake it ,and he didn’t want to give me my money back. Ultimately I got my refund, but I’ll never be returning to this restaurant again which is a bummer since I’ve been coming here...

i ordered there and the delivery guy got lost and when i called him he told me he dont speak English and will talk to me later ....i get my food i ordered two large chop sueys n small egg fo young i get only one rice i call and she said she did me a favor giving the one rice i told her i want my other rice she gives me the snallest one ever i wont be ordering there again china lamp for...