Pastel! cakes and more — Restaurant in Lake Township

So I placed my order Thursday the 15th to pick up my cake the 18th. We went over what I wanted what I liked. The lady told me they closed at 4pm Sunday so I needed to be there to pick up the cake before that time. So I gave her a time for her to have in mind. 12pm. I sent them the pictures of my cake. The lady gave me a receipt and I asked her if I needed it for pickup she said I just needed my first name and last name. I left a $50 deposit and was going to pay another $52 on the pickup day. That Sunday I came to get my cake. I say my name and they pull out my cake. I was not happy with the cake what so ever. My main issue was the cheetah print. It was royal blue, purple, and baby blue with black and white boarders and red writing. The cake didn’t match at all. It did not look like the inspiration photo what so ever. On top of everything wrong with the cake they gave me the bows that were meant to be on the cake in a bag. I thought they would’ve had it on the cake. So I told the girl I didn’t like the cake. She brought out her manager and the manager told me “I was suppose to come at 12pm. I came at 2pm so whatever the edible image printed out as and however long it stayed in the fridge it was out of their control of the change in the color”. So the fridge changed the edible image color ?? So I told her why didn’t you just email me if the image didn’t work, we could’ve just had the nice boarder and I would’ve took the cake but this is a $100 cake and I didn’t even get what I asked for. She kept going back and forth with me. Everything seemed like the blame was put on me. I was trying to get a refund and that was another issue. They pulled their receipt out and asked me to take out my original payment method which I did. I guess the numbers on my card didn’t match whatever number was on the receipt. I showed them my bank statement and I said this says -$50 from pastels. So if my payments don’t match how did this get taken out. I showed them my wallet on my iPhone and the time, day, place and amount was shown for them to see I was telling them the truth. The card was my original payment method. It was like I was talking to a wall. The lady would not give me my refund. She told me to go get my receipt so they know for sure. I was not going out of my way. So after going back and forth for an hour now she said let’s test the card and see if it works. It worked. The refund went through. They wanted my I.D to scan and my signature. The younger lady put on the side of my signature $50. So when I got home the next day I emailed them the receipt. I didn’t make the mistakes here. I’ve been a long time customer. My mom buys cakes from them. My sister. I have recommended people to them and to be treated so poorly with attitude from the younger female (Ashley) and such unprofessionalism from the manager. You would think they would just give me the cake for the $50 deposit that I already paid but no. A bunch of excuses and blame. I have ordered many cakes from them, most have came out wonderful, some my directions weren’t followed, but this time was unacceptable. I was not paying $100 for something I...

WHOA! Finally decided to stop by once I saw that they had fresh fruit and yogurt in cups! All it took was facebook and I said I would be there after work.

So I ordered a banana and apple parfait and a berries parfait. Not bad, since I am writing this a few days after the fact, and I have already stopped by another time after. I do have ONE thing that I was bothered by. Well, the first time I went I was told the cupcakes would be $1.25 but of course I was able to get a taste of one, which was okay (although not the caliber of the Cupcakes for Courage or the Flirty Cupcakes I am accustomed to), but why should they be, the others are over $3.25 and $3.75 respectively, but still $1.25 a cupcake here is really not bad. Now the next day I returned and bought two more parfaits and a few other things such as lemon meringue tart and the other a fruit tart that I used my YELP check-in to get for FREE! Also ordered 4 cupcakes but this time I was told that the cupcakes are $1.50. Now correct me if I am wrong, wasn't I just told the day before they were $1.25? THIS IS THE ONLY THING THAT I WAS PERTURBED BY, but I could still live with the $1.50 per cupcake, as I really was impressed with the place and want to YELP them out to get more exposure.

I like the fact that they do offer free WI FI and a comfortable "lounge" area with really nice furniture and art. I was pleasantly surprised that the place really makes you feel at home. The fact that you can just come and order a coffee and dessert is awesome, and West Lawn needed this. Now the clincher is I was just informed that they have been around since 2008, but hello I am just finally coming in? Damian, shame on you.

Check them out and don't forget to use your YELP check in since they do freebies and you all know that as ELITE YELPer's, free is always good. Hmmmm, do I detect a YELP hang out here...

This place was highly recommended to me by a friend, but was very disappointed on the quality of the cake itself. Bought a 9inch vanilla cake buttercream frosting with strawberries and cream filling on the inside. The cake itself from the outside was beautiful. They did great on the decorating the cake, but the buttercream frosting tasted horrible. It did not taste like buttercream frosting. It tasted more like plain butter. Buttercream frosting is suppose to be sweet and tasty, but this frosting that the cake had didn’t even taste like buttercream. It was a very expensive cake for the such a bad quality of the cake itself. Their buttercream frosting cakes are more expensive than the tradition whipped cream cakes. I was highly over charged for such a bad quality cake. I am a fan of cake and love eating cake, but this place didn’t meet my expectations; such a cheap quality place. Next time I’ll just go to Whole Foods. Their cakes are amazing. I expected better from this place, especially since it’s a...